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Work Background
ApplaudoProject Manager
Feb. 2024El SalvadorProject Manager de projectos de Google en conjunto con el Gobierno de El Salvador.
CEMV ConsultoresConsultor de implementación de software - Gerente de Proyectos
Jan. 2024 - Jul. 2024San Salvador, El Salvador
CrowleyCorporate Technology Project Manager - IT
Jul. 2020 - Feb. 2024El SalvadorProject Management for Software Implementation. In charge of managing implementation partner relations for the success of the project.
CrowleyOperational Excelence Business and Data Analyst
Dec. 2018 - Jul. 2020El SalvadorIn charge of Data mining, engineering and intelligence for Talent Acquisition, Process engeineering and improvement, Business analysis for Software acquisition and implementation.
TELUS InternationalManager Development Team Leder
Sep. 2016 - Dec. 2018El SalvadorLeading the development team for HRIS. Specifically working on Workday Platform.
TELUS InternationalWorkday Global Business Analyst
Mar. 2016 - Sep. 2016El SalvadorBusiness analysis on HR process, Timetracking, reporting, security architecture for Workday country and region implementation. Lead Support team for ongoing support for countries in which WD has been implemented already. Business analysis and design of solution for enhancements in Workday configuration.
TELUS International Central AmericaProject Manager
Jan. 2014 - Mar. 2016Gerencia de proyectos de desarrollo de aplicaciones internas,
TELUS International Central AmericaBusiness Analyst
Nov. 2011 - Jan. 2014Definición de requerimientos, creación de estrategia de desarrollo de software, Diseño de lógica de negocios para desarrollo de software interno
TransactelWorkforce Team leader
Jan. 2011 - Nov. 2011San SalvadorLider del equipo de WFM para dos cuentas
TransactelSenior Workforce Analyst
Dec. 2008 - Nov. 2011Análisis de operaciones de callcenter, calculo de billing para clientes,, creación, calculo y análisis de KPI's.
DellCall Center Operations Specialist
Dec. 2006 - Dec. 2008Analisis de staffing de cuentas
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