Parsons BrinckerhoffBusiness Unit Manager, Quality Services
Nov. 2012 - Aug. 2014Durban Area, South AfricaBuild a sustainable profitable Quality Services Business Unit
Provide leadership and direction to the Quality Services team. Ensuring that the full range of business management responsibilities, from planning and resourcing through execution and control, together with analysis & reporting are effectively managed
Ensure all Quality Services resources are effectively allocated and utilised in service delivery to the entire client base
Liaise with senior client representation to ensure delivery of service meets or supersedes their expectations Effectively co-ordinate with Technical specialists within the Business Unit to that the Business Unit and individual project revenue and costs budgets are effectively managed to ensure overall profit targets are met or exceeded
Lead continuous improvement efforts aimed at improving Quality Services business efficiencies and reducing costs to provide a platform which will support aggressive profitable business growth
Ensure the most appropriate business management tools are deployed, intergrated and effectively used across the Business Unit to improve management control and reporting
Responsible for overall SHE and Quality compliance for the business unit, and the appointed 16.2 (OHS Act Legal Appointment) for the business unit
Major Projects: Eskom AIA Inspection Contract (since 2008), PetroSA NDT Contract, Chevron SA NDT Contract, Eskom Medupi Quality Team TO, other major refinery and plant shutdowns.