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Work Background
The Original Mattress FactoryRetail Sales Manager
Mar. 2020Cleveland, Ohio, United StatesStore manager.
The Original Mattress FactorySales Associate
Mar. 2017Mentor, Ohio
National Interstate Insurance CompanyWorkers' Compensation claims adjuster
May. 2015 - Dec. 2016Richfield, OhioManage 120-150 claims, from onset of employee injury to maximum medical improvement (MMI). Organize and respond to emails, phone calls, voicemails and faxes from employers, employees, lawyers and medical providers in a concise and professional manner. Make decisions and provide authorization, based on medical evidence, to get injured worker to MMI. Investigate injured worker’s incident, based on state statutes, to determine compensability. Pay medical bills in a timely fashion in accordance to state laws. Achieved multiple licenses to adjust workers’ compensation claims in the U.S.A.
American Family Life Assurance Company (Aflac)Sales Associate
May. 2014 - Jul. 20156505 Rockside Rd. Independence, OH 44131Grow a network of businesses Provide income and asset protection programs to employers and employees Assist in filing of claims Maintain existing accounts
American Income Life Insurance CompanySales Agent
Sep. 2013 - Dec. 2013North Royalton, OHIndependent sales agent.
FireSide SymphonyOwner
May. 2005Manage day to day finances and marketing activities of a small business Supervise and organize band members for writing, recording and performing Schedule and perform events at music venues around the United States Promote live events through social media sites and conventional media Compose and record music for release, 3 albums currently available to public Instrumentation: vocals, guitar, ukulele, bass guitar, percussion, violin provide guitar and vocal lessons to the youth
Ben & Jerry'sManager
Sep. 2002 - Sep. 2013University Heights, OhioCustomer Service Manager Managed 25 employees Performed all management activities required to maintain daily operation of store Served customers and managed any customer feedback Trained all new employees according to company policy and delegated daily tasks Developed a catering business, which provided a significant amount of sales per year Managed inventory and orders on a weekly basis. Financial record keeping
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