ManTechSr. Project Manager | Program Manager
Oct. 2023 - Jun. 2024Remote• Managed a cross functional team to deliver a critical ERP/BI tool, applying agile principles for developing programming, planning, budgeting, and execution functions for Immigration and Customs Enforcement (ICE).
• Facilitated daily scrum meetings, sprint planning, and reviews to ensure team alignment and progress.
• Coordinated releases on a timetable of completed sprints as a program manager, delivering quarterly project management reports to key stakeholders.
• Managed and actively participated in multiple requirements gathering sessions with ICE enforcement teams, ensuring comprehensive documentation and alignment with project objectives.
• Managed project schedules and activities using Jira, tracking multiple Components, Epics, Stories, and Tasks while maintaining status updates across projects.
• Facilitated daily scrum meetings, sprint planning, sprint reviews and retrospective to ensure team alignment and progress towards project completion.
• Created and managed project plans, schedules, milestone mapping, prioritization, monthly status reports, and executive summaries.
• Implemented CRM system and integrated it within OneStream ERP to manage customer interactions and enhance satisfaction.
• Facilitated discovery and planning sessions to devise strategies, monitor issues, identify pain points on the RAID log, and gather requirements. Developed key documents including the Business Case, Cost Benefit Analysis, Stakeholder Analysis Matrix, Risk Assessment, Budget Estimate, and Resource Plan.
• Identified and reported on project performance metrics to track project objectives, scope and quality such as cycle time, lead time, burn rate, EV, CV, QV, Cost Performance Index (CPI) etc.
• Delivered weekly and monthly reports to key stakeholders and steering committee executives on project accomplishments, risks, and status.