ConcentrixOperations Manager | Europe RCA Manager
Aug. 2014 - May. 2017SofiaConcentrix is a leader in global business services with over 45,000 staff members worldwide. We have a presence in 25 countries. Built upon our experience spanning more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. Our ultimate goal is to differentiate our clients in their marketplace and make them more competitive. With our holistic approach we bring deep domain knowledge to focus on process improvement, customer engagement and technology innovation. The clients that we serve are in the areas of Banking, Healthcare, Insurance, Technology, Consumer Electronics, Retail and E-Commerce, Government, Media and Communications, Travel, Transportation, Tourism, and Automotive.
We are nimble. We bring speed, flexibility and transparency to every customer touch, every transaction and every service we provide. We take our values seriously and they are threaded into everything that we do. Visibility
Transparency is at the core of everything that we do. Throughout our organization, visibility is a critical ingredient to quickly address problems and capitalize on opportunities. Velocity
We remain nimble while capitalizing on the strength of a large global footprint and robust service capabilities. Value We continuously strive to find new ways of bringing value to our staff, clients, and shareholders.