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Work Background
TSYSSenior Project Manager
Jul. 2014 - Aug. 2024United States, Phenix City• Led multi-year Information Security and Governance programs, managing a portfolio of 70+ projects across diverse business units.
• Enhanced project management processes by improving planning, scheduling, and resource allocation.
• Fostered and maintained strong relationships with stakeholders to ensure alignment with organizational objectives.
• Oversaw the execution and delivery of projects, ensuring adherence to timelines and quality standards.
IBM / SunTrustContract Project Manager
Mar. 2013 - May. 2014Greater Atlanta Area• Led integration projects for IBM Master Data Management Customer Information System (CIS), ensuring efficient resource
allocation and on-time delivery.
• Developed detailed project plans, overseeing all phases to ensure adherence to timelines and quality standards.
• Managed project budgets, optimizing cost efficiency while maintaining high-quality outcomes.
• Improved project delivery times through strategic planning, effective communication, and proactive problem-solving.
SynovusSenior Project Manager
Jul. 2012 - Jan. 2013Columbus, Georgia Area• Spearheaded the centralization of call center operations by leading hiring efforts, developing comprehensive policies, and establishing robust business continuity plans.
• Oversaw and managed a $6M budget, ensuring alignment with project scope, schedule, and cost objectives to drive project success.
• Mentored and guided junior project managers, promoting career growth and enhancing their project management capabilities.
• Developed and implemented strategic initiatives to improve operational efficiency and optimize resource allocation within the project management framework.
FundtechSenior Project Manager
Nov. 2011 - Jun. 2012San Francisco• Led multinational implementations for large corporations, integrating payment, treasury, and securities functions while delivering high-quality results and ensuring seamless system integration.
• Developed and standardized a project management methodology, trained the full implementation team, and improved overall project efficiency.
• Managed project budgets and provided expert education on SWIFT, identifying best practices to enhance implementation success.
• Collaborated on RFPs and contract negotiations, contributing to successful business development and fostering strong client relationships
AflacSenior Project Manager
Aug. 2000 - Mar. 2009• Led multimillion-dollar projects from inception to completion, overseeing scope, design, development, and budget management.
• Drove sustainable initiatives that minimized environmental impact and reinforced corporate social responsibility goals.
• Improved new hire training programs by 37%, resulting in enhanced team efficiency and stronger project performance.
• Spearheaded cross-functional collaboration to ensure alignment on project goals, timelines, and deliverables.
AflacMethodologist
Nov. 1999 - Sep. 2000Columbus, GA• Led operations related to SDLC methodology, including the design, development, and delivery of specialized training for executives, business unit leaders, IT managers, and developers.
• Championed the integration of standard SDLC methodology with project management and product life cycle methodologies, enhancing overall project execution.
• Strengthened the visibility and effectiveness of the Project Management Office through close collaboration with its staff, ensuring successful adoption of new practices.
• Played a pivotal role in advancing the IT Division from CMM Level I to CMM Level III by mentoring project managers in PMI methodology and teaching SDLC standards for infrastructure projects.
AflacManager - Field Force Automation Development
Apr. 1996 - Nov. 1999•Spearheaded automation initiatives for the sales team, enhancing operational efficiency and ensuring data accuracy.
•Oversaw the implementation of cutting-edge tools and technologies to optimize workflows.
•Achieved a 20% boost in team productivity through strategic technology deployment.
•Accelerated decision-making processes by integrating advanced solutions.
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