Engel & Völkers Hong KongSales and Leasing Advisor
Mar. 2016 - Sep. 2016Hong Kong
Madera HollywoodGuest Service Officer
Aug. 2015 - Dec. 2015Hong KongCheck in and check out of guests, Handling enquires through various channels, Creating bookings, Purchasing and Finance training, Creating reports, Creating training materials. Pre-opening experience, Room Costing, Inventory Monitoring
The Stafford London by Kempinski HotelsFront desk intern
Jun. 2013 - Dec. 2013London, United KingdomChecking in and out guests, Preparing,organising and handling VIP arrivals, Guests requests and complaints. Dealing with; email enquiries, future reservations. Up-selling rooms and promoting various facilities within the hotel.
Ovolo Group – Hotels & Serviced ApartmentsIntern
Jun. 2012 - Dec. 2012Hong KongDuties including;
Front Desk, Guest relations, Concierge, telephone answering, Reservations, Answering Inquiries, Organizing and overseeing deliveries. Organizing Transportation, Time tables. Managing Inventories, Budgeting. Purchasing and Ordering.
Heirloom Eatery and MoreWaitress
Oct. 2011 - Dec. 2011Hong KongWaitressing: Taking orders, increasing customer awareness of eatery. Interacting with customers. Billing. Using POS system.
Cavo Tagoo HotelWaitress/ Pool Area Manager
Jun. 2011 - Oct. 2011Mykonos, GreeceTaking Food & Drink Orders, Customer inquiries, Set-up and management of pool bar area, Basic Cocktail/ Smoothie Making.