Akash Jain

Technical Support Strategist @actyv.ai

Computer engineerIndia

Customer-focused IT professional, with over thirteen years of experience in the strategic enterprise and start-up technology leadership experience. Adept at building and managing enterprise-scale, geographically distributed teams as well as building high- performing teams from ground up. Skilled at using customer feedback in customer service processes to improve customer satisfaction rate. Key achievement: instituted continuous improvement using data-driven decision-making to drive improvements in process r

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