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Work Background
NC State Board of ElectionsTraining Specialist
Jan. 2024Raleigh, North Carolina, United States
Whitmore SchoolSocial Studies Teacher/ Social Media Manager
Apr. 2020United StatesTeach online classes for high school students; US History, US Government, and Career Planning. Grade lessons within 24-48 hrs of being submitted. Provide feedback and corrections on lessons.
Angaza SolutionsBusiness Owner
Aug. 2019Raleigh-Durham, North Carolina AreaWe provide cutting edge content marketing services, unrivaled speaker coaching, exceptional writing services, and top of the line social media marketing.
SkillPathSkill Path Certified Trainer
Aug. 2018 - Mar. 2024Raleigh-Durham, North Carolina AreaProvide training services for adult professionals in several subjects:
- The Essentials of Communicating With Diplomacy and Professionalism
- How To Communicate With Tact, Professionalism, and Diplomacy
- Breaking Bad Communication Habits
- Strengthening Your People Skills in the Workplace
- How To Become a Better Communicator - Social Media Marketing
- Social Media Marketing Seminar
Wells FargoHome Mortgage Consultant
Feb. 2015 - Sep. 2015- Met and exceeded sales goals within the first two months as a result of generating clientele interested in purchase or refinance home loans. - I was able to develop new ways of prospecting for new clients through realtor relationships, personal contacts, seminars, advertising and existing Wells Fargo customers and shared with my team members producing great success for all.
- Increased business for tellers and branch bankers by training them on how to find suitable prospects. This means more money in their pockets through bonuses.
Neighborhood Assistance Corporation of AmericaMortgage Consultant
Feb. 2013 - Jan. 2015Raleigh, NC- Consistently met and exceeded monthly mortgage closing goal (5/month)
- Assisted over 20 customers each week with qualifying for mortgage loans through extensive counseling, increasing profitability for the company.
- Helped improve quality of homeownership workshops as well as attendance by 50% by improving advertising and using more effective presentation skills.
- Trained and developed new team members to meet sales goals and performance requirements. I was able to help 3 team members achieve the same goals as myself.
- Obtained licensing as a MLO in NC and Virginia with access to 38 more states.
- Rebuilt the Raleigh branch office which was understaffed, inefficient and unprofitable. We went from one staff member to a fully functional office with 6 staff members and profitable within a year.
Speak AmericaCommunication Consultant
Jan. 2012 - Apr. 2020Raleigh-Durham, North Carolina Area- As a Strategic Communication Skills trainer, I help corporate clients enhance their communication skills using coaching, speaker evaluation, and certification. - I have shown high levels of effectiveness and received high evaluations from professionals who participated in training seminars at SAS, the number one privately held Software Company in the world. I have trained most of their speakers ranging from sales to developers as well as management.
- I currently also help enhance speaker quality for employees of RSA nationwide and worked with EMC in the past. The results have proven to make speakers 80% more effective after being coached.
- My CEO has depended on me to effectively handle the training seminars allowing us to renew contracts year after year as well as generate new clientele.
- I have demonstrated the skills that I teach on a regular basis.
ACSApple advisor
Jan. 2011 - Dec. 2011Raleigh-Durham, North Carolina Area- Provided quality customer service in a call center environment earning near perfect ratings on customer feedback.
- Transitioned from technical support for iPhone, iPad and iPod Touch to supporting iMac users within 6 months.
AflacSales Associate
Apr. 2010 - Sep. 2010- Opened first account within the first month and won numerous cash prizes in team sales contests
- Generated new business while maintaining relationships with existing accounts; opening new accounts; conducting employee enrollments after presentation on the product.
Imani Lee, Inc.Swahili Translator
Dec. 2009 - Jun. 2018- Translate audio recordings from Swahili to English then create quizzes for educational purposes geared towards people intending to learn the language.
- I spearheaded the Swahili translation department for the company allowing the company to provide services to over a million new potential clients.
Christian Life AcademyHigh School Teacher
Jan. 2004 - Jun. 2012Raleigh-Durham, North Carolina Area- Taught Bible and Social Studies (History, Geography, Civics and Economics)
- Developed curriculum and taught Swahili and Public Speaking, saving the school on funds and manpower required to generate curriculum and hire extra teachers.
- Trained and mentored upcoming teachers, speakers and presenters helping enhance the quality of education overall while saving the school thousands of dollars that could have been spent in training teachers offsite.
- Helped students achieve higher grades by working on character issues as an essential quality of a good student.
- Mentored students in personal growth, career considerations and effective study skills.
RHA Health Service, IncDirect Support Associate
Jan. 2001 - Sep. 2009- Spearheaded the opening of a new home care facility for mentally handicapped residents with general counseling services in the Raleigh area. This fed into the company vision for expansion.
- Helped the company save on fines and costly employee hours by generating timely and thoughtful behavioral analysis reports for the Health Department.
- Employee of the Month (January 2001, September 2001)
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