Capital OneIT Release Engineering Manager/Automation Lead - Release Engineering
Jan. 2015 - Mar. 2019Wilmington, Delaware• Developed and led automation of release engineering processes, integrating open-source tools to eliminate manual release notes and streamline messaging and unit testing, resulting in the Artemis project, a pipeline solution that became a standard for automated testing.
• Managed and trained a team of 11 release engineers across multiple states, transitioning mundane work into a specialized triage engineering role within 9 months and reducing complexity through the unified One Pipeline framework over 8 years.
• Led adoption of Microservice Architecture and CI/CD across platforms using tools like Jenkins, Chef, Ansible, Terraform, Kubernetes, and AWS, serving as Product Owner and Architectural Reviewer to ensure compliance with business and technical best practices.
• Directed an AI Chatbot project to address Level 1 Support issues and reduce support tickets, while managing automation workflows and partnering with senior leadership to implement process improvements, stabilize QA, and speed up market delivery.
• Established a Release Engineering Support Organization that transformed non-technical associates into L2 Technical SMEs, optimizing software build and management processes to enhance team agility and product quality using Agile methodologies.