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Work Background
Southwest AirlinesSenior Manager, Strategy & Planning
Mar. 2023Dallas, Texas, United States
Mansfield Mission CenterEmpowerment Coach
Jan. 2022Mansfield, Texas, United StatesEmpower students and neighbors to gain clarity and find meaningful work through 1x1 coaching, training, and mentorship. Motivated by Christ’s love for all, together staff, volunteers, and community partners promote comprehensive wellbeing so that all who call Mansfield home can thrive.
Varsity BrandsDirector Talent Acquisition
Sep. 2021 - Mar. 2023Farmers Branch, Texas, United StatesOversee Talent Acquisition during a period of strategic business growth across the enterprise, including Sales & Service, Manufacturing, Technology, and other Corporate functions. Key responsibilities include team development, recruitment lifecycle, candidate sourcing, candidate experience, recruitment policies and procedures, and recruitment metrics and analytics. Through principled servant leadership, our team has scaled 3x to ~25 recruitment professionals and delivers over 2500 hires annually while meeting critical hiring efficiency and quality metrics.
Varsity BrandsSenior Recruiting Manager
Sep. 2020 - Sep. 2021Farmers Branch, TX
Southwest AirlinesTeam Leader - Talent Acquisition
Aug. 2019 - Sep. 2020Dallas, Texas, United StatesLed Recruiting Operations strategy and execution for high volume and targeted hires nationally (~1000 annual hires) across 4 critical business units. Responsibility included developing and leading a team of 10 recruiting professionals by forecasting hiring needs, developing target metrics, and driving hiring accountability. Oversaw development and launch of a centralized training and resources learning portal for Talent Acquisition.
AT&TChief Of Staff - AT&T Training
Aug. 2018 - Aug. 2019Dallas, TexasLed operational effectiveness, talent strategies, communication, and employee engagement initiatives for Training Infrastructure organization of 133 managers responsible for the skills development and enablement of over 200K employees.
AT&TLead Communications Consultant for Chief HR Officer
Oct. 2017 - Aug. 2018Dallas, TexasAs a member of the Chief Human Resources Officer, Chief of Staff Team, I develop and execute communication strategy for the HR Organization (2800+ employees). Deliverables commonly include:
1. Memos, newsletters, and team messages
2. Video messages from leadership
3. Officer level reports and briefings
4. Organizational presentations and keynotes
AT&TChief of Staff / Human Resource Business Partner
Jun. 2017 - Oct. 2017Dallas, TexasServe in a Chief of Staff role for the Business Partner, Workforce Transformation & Analytics organization. Team is comprised of 85 HR managers, specialists, analytics consultants, tech consultants, and project managers. By leading operational effectiveness, communication, and employee engagement initiatives, I free my team to focus on providing HR business partner support to the Technology & Operations org and drive enterprise-wide Workforce Transformation and Analytics initiatives.
AT&TLead Tactical Solutions Strategist - Talent Aquisition
Jun. 2016 - Jun. 2017Dallas, TexasLaunched new specialized recruiting team by designing objectives, priorities, and performance standards. Team was responsible for designing and executing tactical recruiting strategies for hard to hire markets across retail, technician, and call center channels nationwide. Milestone: In 5 month window, team led 92 recruiting events, drove 279 applications, hired 118 candidates, and launched series of recruitment marketing campaigns resulting in 30M impressions and 280 new applications. During the process, my team of 1st level managers developed as critical thinkers and business partners.
AT&TCandidate Pipeline Manager - Central Region
Aug. 2014 - Jun. 2016Dallas, TexasPartnered with Talent Acquisition leadership and mobility clients to drive sourcing and recruitment strategy impacting six retail markets (500+ corporate retail stores across 12 states). Body of work included developing 50+ targeted recruiting events across region with average budgets of $10K per event. Events garnered over 1400 job seekers and resulted in 200+ additional new hires across the region.
AT&TStaffing Manager - Recruiter
Oct. 2011 - Aug. 2014Hoffman Estates, IllinoisManaged full life cycle and recruitment strategy for 35+ retail stores across Illinois and Wisconsin. Executed staffing process to fill an average of 40-50 positions monthly in corporate retail stores, sales, and operations, including 1st and 2nd level management, bargained, and non-bargained roles. Most fun moment(s) included consulting and partnering with Hiring Managers, Retail Leadership, Directors, HR, Training, and additional business units to put the right talent in the right place at the right time.
New Life Center, Inc.Assistant Pastor
May. 2011 - Mar. 2015Matteson, IllinoisServed as Assistant Pastor, Teacher, Worship Leader, and friend to a devoted and encouraging congregation. Strived to model servant leadership in all activities, initiatives, and programs.
AT&TRetail Sales Manager
May. 2009 - Oct. 2011Greater Chicago AreaSuccessfully led high performing sales teams throughout the Houston, Atlanta, and Chicagoland markets. Teams ranged from 10 - 25 employees spanning multiple generations and demographics. During my tenure, I sustained a track record of success including multiple top store rankings and a #1 finish in store rankings through developing motivated, enthusiastic teams. Proudest accomplishment: Building store cultures that lived and breathed a passion for the customer experience and respect for operations.
AT&TRetail Leadership Development Program
May. 2009 - Oct. 2009Atlanta, GASelected to attend national college hiring program focused on developing high potential candidates in the areas of leadership, team development, and business management. Most fun moment: Selected to give speech on behalf of leadership class during commencement ceremony with attendance from several senior level company executives...without sweating.
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