As a highly skilled Cloud DevOps Engineer with extensive experience in AWS Architecture and Cloud Security, I specialize in designing, implementing, and maintaining scalable, secure, and high-performance cloud solutions. Over the years, I have honed my expertise in PCI investigations, ensuring compliance and security for various clients, as well as leading cloud maintenance and remediation efforts to resolve complex issues and improve system reliability.
I am proficient in several programming languages, including Python, JavaScript, JSON, and YAML, which I use to automate workflows, optimize processes, and contribute to the development of innovative solutions. I have had the privilege of assisting clients with a wide range of tasks, including troubleshooting Apple apps and providing tailored solutions to address their specific business challenges. My passion for continuous learning and problem-solving drives me to deliver top-tier service and solutions to every project I undertake.More...
Rosa Smurawa
Administrative Assistant@Southwest Airlines
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Rosa Smurawa is a highly dedicated Administrative Assistant at Southwest Airlines Company. She has been with the company for over a decade, showcasing her loyalty and commitment. Rosa is recognized for her exceptional organizational skills, attention to detail, and ability to manage multiple tasks simultaneously. With a strong background in customer service, she is also known for her ability to maintain strong relationships with clients and colleagues. Rosa is also well-versed in handling administrative tasks such as scheduling meetings, making travel arrangements, and managing office supplies. Her excellent communication skills and proactive nature have made her an indispensable part of the Southwest Airlines family.More...
Mark Ashley
Technology Manager@Southwest Airlines
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Mark Ashley is a seasoned professional with extensive experience in the field of technology and is currently serving as a Technology Manager at Southwest Airlines. He has been instrumental in driving digital transformation and integrating advanced technical solutions to streamline operations at the company. Before joining Southwest Airlines, Mark held several positions in various tech companies where he honed his skills in project management, strategic planning, and tech infrastructure development. Mark maintains a deep interest in emerging technologies and currently leading the implementation of AI and citizen development tools at Southwest. Mark is recognized for his leadership abilities and his knack for aligning technology initiatives with business objectives.More...
Megan Reid
Flight Attendant@Southwest Airlines
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Travel enthusiast
Professional people person
Gift of creativity
Detail specialist
Education loverMore...
Accounting professional helping business owners understand their financials.More...
Dominique Jones
Talent Advisor | Leadership Mentor@Dom Jones Talent Coaching & Consulting
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🚀 Mentor to Emerging Leaders, Talent Advisor, Business Educator.
I help emerging leaders and organizations achieve extraordinary impact by leveraging God-Given talent.
For 15+ years I have played the role of mentor and coach as they develop as leaders. Furthermore, I have stewarded hiring and employee strategies for too Fortune brands and non-profit organizations.More...
Tawana Ferguson
Source of Support Rep@Southwest Airlines
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Over 40 years of Customer Service. In person, on the phone and via chat/email.
30 years in the airline industry. 15 plus in retail sales and as a Pharmacy Tech.
Familiar with SAAS, Amadeus, System 1 and Navatair reservation systems. Microsoft and Google.
I am sort of a Grammer perfectionist so I proofread well.More...
Danyel Bradley
Customer service@Southwest Airlines
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Livette Berroa
Flight Attendant@Southwest Airlines
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Tammie Campbell-Eddy
Technical Support Analyst@Southwest Airlines
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As a Technical Support Analyst at Southwest Airlines, Tammie Campbell-Eddy has successfully provided top-notch technical assistance to the airline's employees, ensuring smooth operations. She has excelled in troubleshooting and resolving technical issues, reducing downtime and increasing productivity. Tammie has also played a key role in implementing new software systems, contributing to the overall efficiency and effectiveness of the airline's operations. Her excellent communication skills and customer service orientation have made her a valuable asset to the Southwest Airlines team.More...
Ambreen Khowaja
Senior Analyst@Southwest Airlines
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Blake Reynolds
Engineer@Southwest Airlines
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McKenzie McGlynn
Sr MCX Project Manager@Southwest Airlines
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With an extensive background of successes in Project Management, I have built a reputation as a leader in campaign development, client engagement, and performance management. I have experience providing vision and guidance across teams to identify areas of opportunity in business growth, brand awareness, and team leadership. My success is driven by my ability to align project and program strategy with business and financial goals through the development and establishment of effective policies and procedures. I leverage a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with project objectives, and communicating project results to our executive leaders.More...
Marc Jackson
Aircraft Mechanic@Southwest Airlines
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As Marc Jackson, an Aircraft Mechanic at Southwest Airlines, I have successfully maintained and repaired various types of aircraft, ensuring their optimal functioning and safety. I have consistently met strict FAA regulations and guidelines. I've also played a crucial role in reducing downtime and increasing aircraft availability by implementing effective preventive maintenance strategies. My expertise has contributed to the airline's reputation for safety and reliability. Additionally, I have trained junior mechanics, sharing my extensive knowledge and skills.More...
Ashley McTaggart
Senior Recruiter@Southwest Airlines
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Talent Acquisition Recruiter and Advisor specializing in the hospitality and aviation industries.More...
Tech Lead Cybersecurity Engineering@Southwest Airlines
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Malary Jones
Recruiter@Southwest Airlines
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Sharon Caswell
Business Analyst / Product Owner / Technical Writer
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Sharon Caswell is a dynamic Business Analyst and Product Owner with over a decade of experience in the tech industry. She bridges the gap between technical teams and business stakeholders, driving innovative solutions that enhance product functionality and user experience. As a skilled Technical Writer, Sharon can translate complex technical concepts into clear, actionable documentation, empowering teams and clients. Her strategic vision and collaborative approach have consistently led to successful project outcomes and increased customer satisfaction.More...
Callie Demers
Marketing Consultant
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Callie Demers is a marketing consultant focused on brand and web design, content creation, and making the most out of your marketing efforts. She does this by helping her clients implement strategies that work for their specific businesses, focus their ideas into sustainable content plans, and develop branding that truly embodies their message.
Callie enjoys supporting a brand’s growth from the initial stages of launch to blossoming into becoming full blown businesses! From designing a beautiful website to creating lead-generating content, she's here to support you.More...
Brady Lorenc
Business Architect
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Brady Lorenc is a seasoned Business Architect with over 10 years of experience in transforming complex business processes into streamlined, efficient systems. At USAA, Medica and Southwest Airlines, he spearheaded innovative strategies that drive operational excellence and foster sustainable growth. Known for his analytical acumen and collaborative leadership style, Brady has successfully led cross-functional teams in implementing enterprise-wide solutions that enhance agility and competitiveness. He is passionate about leveraging technology to solve business challenges and create value.More...
Joann Roe
Manager, Instructional Design@Non Profit
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Joann Roe is a dynamic Manager of Instructional Design at a leading non-profit organization, where she spearheads the creation of innovative educational programs that empower underserved communities. With over a decade of experience in curriculum development and a passion for transformative learning, Joann has successfully launched initiatives that have increased educational access by 40% across multiple regions. Her strategic vision and collaborative leadership have earned her recognition as a thought leader in the non-profit educational sector. Joann holds a Master’s degree in Education Technology and is committed to driving impact through inclusive and sustainable learning solutions.More...
Casey Ta
Business Operator@Suite Lovely
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Casey Ta is a dynamic Business Operator at Suite Lovely, where she expertly oversees operations to ensure seamless service delivery across all departments. With over a decade of experience in the hospitality industry, Casey has a proven track record of driving efficiency and enhancing customer satisfaction. Her innovative approach to process optimization has led to a 20% increase in operational productivity over the past year. Passionate about sustainable business practices, Casey is committed to integrating eco-friendly initiatives that align with Suite Lovely's mission to provide luxurious yet environmentally conscious experiences.More...
Harish Venbu
Software Developer/Consultant@HV Guru IT Services Inc
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Harish Venbu is a proficient software developer/consultant at HV Guru IT Services Inc. He is responsible for designing and implementing software systems, providing IT solutions, and consulting on various IT projects. Harish possesses strong technical skills and a deep understanding of software development processes, making him a valuable asset to the company. His responsibilities also include troubleshooting issues, maintaining software systems, and ensuring that all IT needs of the company are met. His expertise helps the company deliver high-quality IT services to its clients.More...
Ron Smith
Senior Software Engineer/Architect@WV Best Technology
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I am a highly experienced Senior Software Engineer and Architect. With an impressive career spanning over four decades, I have developed a reputation for my exceptional skills in software development, system architecture, and project management. My expertise includes proficiency in multiple programming languages and platforms as well as a keen understanding of user experience and interface design. My innovative approach to problem-solving and commitment to delivering high-quality and efficient solutions has made me a valuable asset to many companies and development teams.More...
Steven Staton
Consultant@Deltos Fleet Computing
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Forty year career in software development from assembly to machine learning and most of the tools in between.More...
MaryBeth Salas
Sales Executive
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MaryBeth Salas is an accomplished Sales Executive with over 10 years of experience in driving sales growth and customer satisfaction. She has an extensive background in airline industry, where she has consistently exceeded sales targets and contributed to business development. MaryBeth is known for her strategic sales planning skills and her ability to build and maintain strong relationships with key business partners. She holds a Bachelor's Degree in Business Administration and is a certified sales professional. Her leadership and communication skills have made her a respected figure in her field and a valuable asset to any sales team.More...
Tracy Clarke
Customer service/Trainer
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Tracy Clarke is a dedicated Customer Service professional with a specialization in training. She is skilled in developing and implementing customer service policies, managing customer complaints, and training staff to deliver a high standard of customer service. Tracy has a proven track record of improving customer satisfaction and loyalty through her effective training programs. Her strong communication and leadership skills make her an effective trainer and team leader. Tracy is committed to continuous learning and improvement, always staying updated with the latest customer service trends and best practices.More...
Frankie Littleford
Leadership Coach | Business Coach | Mentor@Self-employed | Consultant
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Accomplished customer support executive who thrives in collaborative environments with the ability to navigate complexity, foster transparency, build consensus and buy-in, and maintain a people-first approach to leadership.More...
Sharí Willis
Billing Analyst@Outreach.io
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As a Billing Analyst at Outreach.io, Sharí Willis has successfully streamlined the billing process, significantly reducing errors and improving efficiency. She has demonstrated exceptional analytical skills in identifying and resolving discrepancies, and has implemented new procedures that have improved accuracy and customer satisfaction. In addition, she has shown excellent collaboration skills, working effectively with the sales and customer service teams to ensure seamless communication and prompt resolution of any billing issues.More...