Mitchell InternationalBusiness System Analyst Lead/Cert. Salesforce Adv Admin
Jul. 2015 - Feb. 2018Greater San Diego AreaAnalyzed complex business problems to be solved with automated systems. Provided technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configured system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems that met business requirements. Provided consultation to users in the area of automated systems. • Created roles, profiles, access settings, workflow rules, validations, creation and modification of fields and page layouts and data migration.
• Experienced in working with SOQL
• Maintains the functional areas of data management, forecasting, contacts, leads, campaigns, opportunities, dashboards and reports
• Performs all tasks related custom and standard Salesforce functionality.
• Experienced in administration, configuration, Implementation, and Support of Salesforce CRM.
• Performed all task of the SAFE Scrum Master for multiple PSI