Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Rehner EQMManagement Consultant
Jun. 2024Consulting services in the areas of: - Quality Management (ISO 9001)
- Process Development according ISO Standards
- Service Readiness / After Sales / Technical Operations
- Internal Audits
VDL Bus & Coach Norway ASBusiness-Manager Aftermarket
Jan. 2023Langhus► Monitoring and improving the efficiency and productivity of several workshops, as well as customer service.
► Analyze profitability of maintenance contracts and technical processes.
► Developing potential aftermarket strategies and service products.
► Development of contract items for potential new customers.
► Defining various service strategies and products during marketing and sales activities.
► Financial reporting to the General Manager.
VDL Bus & Coach Norway ASProject Manager Aftermarket Structuration
Jan. 2022 - Dec. 2022Langhus► Development of a market-specific after-sales strategy including processes for technical management,
maintenance programs, a warranty and complaints management system, and technical customer service.
► Implementation of a KPI-driven reporting structure and improvement of accounting in technical areas.
► Optimization of existing profit centers.
► Statistical evaluation of malfunctions and quality gaps.
VDL Bus & Coach Norway ASAftersales Engineer
Oct. 2021 - Jan. 2022Langhus► Analyze technical problems and investigate current repair procedures and R&M-processes.
Microvast GmbH (EMEA)Head of Aftersales
May. 2019 - Mar. 2021Raum Frankfurt am Main und Ludwigsfelde, Deutschland► Establishment and operation of regional technical facilities for the maintenance and repair of high-voltage battery systems.
► Responsible for MRO activities, customer service and for a field service team operating across Europe. ► Development and implementation of new service concepts and customer service strategies as well as a KPI driven reporting structure. ► Design and negotiation of contract items in the areas of warranty, customer service and service processes, and maintenance contracts. ► Disciplinary Management.
Microvast GmbH (EMEA)Teamleader Aftersales
Oct. 2018 - Apr. 2019Frankfurt am Main, Hessen, Deutschland► Department head for the maintenance, repair and commissioning of next-generation battery systems.
► Interim management of technical operations at a non-domestic site (Multicultural team).
► Design and implementation of quality assurance processes and definition of processes within technical operations and warranty case management.
► Implementation of new repair procedures and training programs.
Joyson Safety SystemsProduct Development Engineer
Dec. 2017 - Sep. 2018Raunheim, Hessen, Deutschland► Planning, implementation and coordination of development for Daimler passenger airbags.
► Interface between system-engineering, validation technicians and laboratories.
► Project related material management, coordination of customer deliveries and authorization to project staff.
► Close cooperation with international production sites.
► Documentation and analysis of development test results.
► Experience in task force groups for production and quality issues.
Joyson Safety SystemsEngineering Technician
Dec. 2016 - Dec. 2017Raunheim, Hessen, Deutschland► Practical implementation of development for passive safety systems (passenger airbags).
► Concept, design and product validation in accordance to customer specifications, FMVSS 208 and AK-LV.
► Organization, execution and documentation of static tests, out of position tests and dynamic tests.
► Project related material management and acting as interface between engineering and prototype-shop.
Lufthansa TechnikAircraft Maintenance Technician - Turbine Engines
Jun. 2013 - Nov. 2016Alzey, Rheinland-Pfalz, Deutschland► Maintenance, repair and overhaul on turbine engines of General Electric and Pratt & Whitney.
► Incoming control, detailed inspection, borescope-inspection, disassembly, assembly and outgoing control.
► Experience in AOG-Support and international on-site repairs.
Lufthansa TechnikAircraft Mechanic (Apprentice)
Aug. 2010 - Jun. 2013Alzey, Rheinland-Pfalz, Deutschland► Technical vocational training (Technische Berufsausbildung) to get certified as Aircraft Maintenance Mechanic in subject area of turbine engines.
► Practical vocational training at Lufthansa Technic AERO Alzey GmbH.
Intch is a Professional Networking App for the Future of WorkSee more people like Christopher on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
369112 people
24
CEO @ Triangle Studio Stavanger
17
Mentaltrainer consultant
18
Adviser
74432 people
24
CEO @ Triangle Studio Stavanger
17
Mentaltrainer consultant
23
Head of Multinational Accounts @ Zaptec