TripadvisorCustomer Success Executive - B2B - EMEA
Oct. 2021Barcelona, Catalonia, Spain-Manage customer portfolios to build strong relationships and ensure satisfaction, enhancing engagement with the SaaaS company's products and services
-Develop and implement strategies for client onboarding, retention, and growth, focusing on cross-selling, upselling, and win-back opportunities
-Achieve KPIs including retention rates and new MRR through proactive account management
-Monitor and analyze data to identify growth opportunities and make informed decisions that enhance client success and company performance