Adani Ports and SEZVice President Operations at Adani Logistics Ltd. (ALL)
Apr. 2021 - Aug. 2022Ahmedabad, Gujarat, India- Cultivate and maintain relationships with customers across different segments (e.g., retail, industrial, containerized, bulk, break-bulk, liquids, auto, grain handling).
- Contribute to the company’s goal of streamlining the procurement, cleaning, storage, preservation, and transportation of commodities from base depots to field depots across numerous locations in India.
- Maintain oversight of all operations of Adani-operated ICDs, PFTs, auto operations, and Agri Sites.
- Successful commencement of Operations in 2 additional ICDs. - Achieved 16% Operational cost saving across terminals & 39% Turn around time improvement on the rail siding. - Coordinate the details of first mile/last mile land transportation across ALL sites.
- Direct the activities of the customer service and invoicing teams; ensure the delivery of exceptional customer service in all interactions to promote satisfaction and loyalty.
- Guide the design and operationalization of upcoming ICDs and Agri sites.