TelstraDirector - Business Intelligence, Reporting and Insight
Jan. 2018 - Oct. 2018Melbourne, AustraliaTelstra is an Australian telecommunications company delivering telecommunications network services as well as mobile, broadband, pay television, and other products with $26bn of revenue annually. I was responsible for managing the Business Intelligence Team serving 10,000 of Telstra’s employees, a third of its workforce, with reporting, analytics, visualisation, and insight from finance and business Intelligence (BI) estate applications. I was also responsible for developing and implementing new Data Foundation capabilities through systems architecture, robust data governance, and data quality frameworks. I also stabilised finance / BI estate data, improved the cost-to-serve core analytics services and enhanced speed-to-insight information management through a Visualised Analytics as a Service (VAaaS) offers. Notable Achievements • Executed an organisational restructure to integrate a customer-facing, agile, and sprint-based business model. • Revitalised a stalled multi-year Teradata to Azure Cloud migration with a migration live in production within 70 days of the reset. • Developed and implemented a new data governance framework that scored excellent results in an internal audit of the CFO’s weekly scorecard.
• Developed, implemented, and managed an ongoing IFRS15 revenue recognition regulatory change across the organisation.
• Delivered business improvement strategies driving a 21 per cent improvement in systems stability.
• Huge, double digit improvement in staff engagement scores.