Hayes, Inc.Director Research, Innovation, and Quality
Apr. 2015 - Apr. 2017Responsibilities & Achievements:
o Creation of a new customer-centred innovation process
o Established a cross-functional innovation team, combining internal stakeholders from marketing/sales, evidence, IT, finance & clinical customer service to streamline new product
innovation from ideation to launch.
o Creation of product development templates and KPIs to monitor and assess the development process
o Provided scientific leadership for innovation projects, horizon scanning and genetic test evaluation programs