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Work Background
ASL Distribution Services LimitedBusiness System Analyst
Oct. 2022• Analyzed business needs and identified product gaps using advanced analytical abilities, mapped requirements, and documented proposed setup or system changes.
• Examined data and developed report requirements, documenting data processes between current and new systems.
• Developed detailed business and functional specifications to achieve required results, and evaluate requirements to develop business processes. planned and managed deliverable implementations, and adapted business processes.
• Analyzed solutions by evaluating existing system capabilities and built documented processes to support business timelines.
• Contributed to prioritization activities and refining the suitable mix of epics & stories by supporting the product owner for each sprint.
• Created test strategies and plans, wrote particular test cases, and built transactions to run tests and verify results.
• Assist Quality Assurance personnel in assessing test scenarios, giving feedback, and suggesting improvements for any inadequacies, such as use case scenarios, negative testing, and so on, before signing off on test cases.
• Engage actively in user testing of the design components, including wireframes, mockups, and other creative visual representations of the solution and provided operational support during system implementation and managed long-term client relationships by enhancing products, services, and processes.
• Coordinated with users and technical teams to promptly resolve daily processing difficulties with minimal impact on business and clients.
ASL Distribution Services LimitedBusiness Analyst
Dec. 2020 - Sep. 2022• Analyzed and documented client business needs provided guidance on system utilization and assisted with gap analysis and data conversion.
• Conducted research, analysis, and made recommendations to help account managers and business users make decisions.
• Configured the system based on the business blueprint, assessed impacts, and identified and analyzed risks to control and monitor them. Created an as-is and a to-be state to evaluate impacts.
• Facilitated and contributed to scrum ceremonies such as sprint planning, daily stand-ups, sprint review, and retrospective meetings. Ensured proper execution of test scripts and scenario descriptions.
• Produced user manuals and training materials and generated daily matrix reports based on application or software usage.
• Provided roll-out and post-implementation support.
DeloitteConsultant
Mar. 2017 - Aug. 2018
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