Jesus Martinez

Salesforce System Administrator @Five9 Inc.

ConsultingITPhilippinesPartnerSystem AnalystQA EngineerProduct ManagerAssociateTech SupportAdvisorData EngineerData AnalystAssociate Partner

Five9 Inc. is a leading provider of cloud-based contact center software. As a Salesforce System Administrator, I am responsible for managing the Salesforce system within the organization. This includes troubleshooting technical issues, managing user accounts, implementing system enhancements, and ensuring the overall performance of the system. I play a crucial role in optimizing the use of Salesforce to improve business processes, drive efficiency, and enhance customer service. My expertise is vital in aligning the Salesforce system with the company's business goals.

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Work Background

Five9Salesforce Administrator II

Apr. 2023Manage, enhance and maintain Five9’s Salesforce org.

Techromatic Inc.Salesforce System Administrator

Feb. 2022 - Mar. 2023

CognizantSalesforce Subject Matter Expert

Oct. 2021 - Feb. 2022National Capital Region, Philippines

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Sep. 2019 - Dec. 2021

CognizantSalesforce Cloud Service Consultant

Sep. 2017 - Dec. 2021Ortigas Center, Pasig City Philippines

CognizantSenior Process Executive

Sep. 2017 - Dec. 2021Pasig City, Philippines

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