Ashley is a Senior Engagement Specialist with Five9 within the Professional Services organization. Where she develops relationships with several other organizations within Five9. Manages cases, approves quotes, writes contracts and manages several projects.More...
Stephanie Wisdom
Sr. Dir. customer marketing and content@Udemy
Verified
In my career, I leverage extensive marketing leadership and multi-channel strategies to elevate brand positioning and foster customer connections. My focus on market presence is rooted in the power of narrative, utilizing storytelling to engage and advocate for our audience.
The culture I bring resonates with my commitment to mentorship and collaboration, reflecting a leadership style that prioritizes trust and collective growth. With a wealth of experience in the dynamic field of content and customer marketing, I continue to innovate and adapt in an ever-evolving landscape.More...
Jesus Martinez
Salesforce System Administrator@Five9 Inc.
Verified
Five9 Inc. is a leading provider of cloud-based contact center software. As a Salesforce System Administrator, I am responsible for managing the Salesforce system within the organization. This includes troubleshooting technical issues, managing user accounts, implementing system enhancements, and ensuring the overall performance of the system. I play a crucial role in optimizing the use of Salesforce to improve business processes, drive efficiency, and enhance customer service. My expertise is vital in aligning the Salesforce system with the company's business goals.More...
Tess Peterson
Compliance Analyst@Five9
Verified
Thiago Domingues
Business Development Manager@Five9
Verified
Five9, a leading provider of cloud contact center software, has shown significant growth in the past year. Our innovative technology and customer-centric approach have helped businesses across various industries to streamline their customer service operations, leading to improved customer satisfaction. As a Business Development Manager, Thiago Domingues has played a crucial role in this success, forging strategic partnerships and identifying new market opportunities. Moving forward, our focus will be on expanding our global footprint and investing in AI and machine learning capabilities to further enhance our product offerings. We will also continue to prioritize customer service excellence, ensuring that our clients receive the support they need to maximize the benefits of our solutions.More...
João Fernandes
Director of Engineering@Five9
Verified
Maxine Parayno
Senior Customer Success Manager@SolarWinds
Verified
Maxine Parayno is a dynamic Senior Customer Success Manager at SolarWinds, where she excels in driving customer satisfaction and retention through innovative solutions. With over a decade of experience in the tech industry, Maxine leverages her expertise to build lasting client relationships and enhance product adoption. She holds a degree in Legal Management from the University of Santo Tomas, Philippines.More...
Brent Cox
Principal Strategic Architect@Elastic
Verified
• 9+ years technology leader** specializing in enterprise solution architecture and strategic consulting
• Principal Strategic Architect at Elastic** - Public Sector focus with expertise in Elastic Stack, observability, and data integration
• Proven track record** supporting pre/post-sales teams in complex customer discovery and solution design across high-growth companies (Elastic, Five9, 8x8, Houzz)
• Dual leadership experience- Technical architecture roles combined with 9+ years as Operation Director driving business growth
• Core expertise** in API integrations, system infrastructure, and translating technical capabilities into customer valueMore...
Adam Stern
Project Manager
Verified
Adam Stern is a seasoned Project Manager with over a decade of experience in leading cross-functional teams to deliver complex technology solutions. Known for his strategic vision and exceptional leadership skills, Adam excels in aligning project objectives with organizational goals. With a passion for innovation, he continually seeks out cutting-edge methodologies to drive project success and foster a culture of continuous improvement.More...
Patti Nicklowitz
Owner/Founder@Periwinkle Enterprises
Verified
Patti Nicklowitz is the proud owner and founder of Periwinkle Enterprises, a highly regarded company known for its commitment to innovation and service excellence. With a strong business acumen and a keen eye for detail, Patti has built her company from the ground up, leveraging her expertise and passion to create a successful enterprise. She is a dynamic leader who knows how to drive growth and profitability while maintaining a positive work environment. Over the years, Patti has demonstrated an exceptional ability to identify opportunities, develop strategy, and deliver results. Her leadership at Periwinkle Enterprises is marked by her unwavering dedication, relentless drive, and a clear vision for the future.More...
Steve Bristow
Account manager/Customer success manager
Verified
My roles an Account Manager/Customer Success Manager include successfully managing and growing key client accounts, leading to increased revenue and customer satisfaction. I have implemented effective customer success strategies that improved customer retention rates. I have also consistently met and exceeded sales targets, demonstrating my strong sales and negotiation skills. Additionally, I have built and maintained strong relationships with clients, leading to repeat business and referrals. I have also successfully resolved complex customer issues, showcasing my problem-solving skills and commitment to customer service.More...
Jahmel Pearson-Richards
IT sales and Consulting@JPR Investments LLC
Verified
Jahmel Pearson-Richards is a highly skilled professional with a focus on IT sales and consulting at JPR Investments LLC. He is responsible for providing expert advice on IT solutions and services, driving sales, and ensuring customer satisfaction. His role involves identifying potential clients, understanding their IT needs, and proposing suitable solutions. Jahmel's expertise in technology and strong communication skills enable him to effectively bridge the gap between technical teams and non-technical stakeholders. His contributions play a significant role in JPR Investments' growth and success in the IT sector.More...