Bernice Therese Bertulfo - Lead Software Engineer, Kyndryl Philippines

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Work Background

KyndrylLead, Software Engineering - Development at Kyndryl Philippines, Inc

Oct. 2021 - Dec. 2023Cebu, Central Visayas, Philippines- Reviewed and analyzed changes required by stakeholders to establish schedule and timelines. - Collaborated with the development team to ensure the required changes are delivered on time. - Conducted test cases based on the changes required before handing over to the stakeholders for UAT - Handled database changes based on the requirements from the stakeholders. I had to assess if the database changes would require further backend and/or frontend changes and collaborated with the developers. - Led successful project execution via creation and maintenance of project management documents such as requirements, schedule, and timelines - Established and implemented best practices, processes, and procedures that improved efficiency and outcomes - Successfully delegated tasks and responsibilities while tracking and reporting on project progress and timeline

IBM Solutions Delivery, IncApplications Developer

Aug. 2013 - Sep. 2021TGU Building, IT Park, Lahug, Cebu CityI was part of the team that is responsible for migrating an existing application to a new framework. I implemented a couple of modules during the early part of my career. Eventually, I had to switch roles and handled the testing and business requirements.

IBM Solutions Delivery IncProject Manager

Aug. 2013 - Sep. 2021Cebu, Central Visayas, Philippines- Reviewed and analyzed changes required by stakeholders to establish schedule and timelines. - Collaborated with the development team to ensure the required changes are delivered on time. - Conducted test cases based on the changes required before handing over to the stakeholders for UAT - Handled database changes based on the requirements from the stakeholders. I had to assess if the database changes would require further backend and/or frontend changes and collaborated with the developers. - Implemented project management methodologies such as Scrum and Agile to ensure timely delivery and successful completion of projects. - Developed and maintained project plans and timelines to ensure successful delivery within scope and budget. - Communicated project progress and identified risks to stakeholders and upper management. - Assisted stakeholders in project planning and execution, including creating project timelines. - Communicated with team members to gather information and update project plans and status reports - Assisted in the coordination of project-related activities such as meetings and team building activities

Survey Sampling IncorporatedSurvey Programmer

Nov. 2011 - Aug. 2013Worked as a survery programmer for about six (6) months where we convert our clients' main marketing tool, their survey, into a program that will produce data according to the respondents' feedback. After that, I was promoted to lead a group of survey programmers that cater to UK clients.

Proweaver Web SolutionsWeb Developer

Sep. 2009 - Oct. 2011Developed websites for about six (6) months before I was promoted to a Supervisor where I led a group of PHP developers. A year after that, I was made Production Manager where I ledthe supervisors of all the teams from different departments.

ConvergysTechnical Support Representative

May. 2008 - Oct. 2008Provided inbound support for Roadrunner customers.

1&1 Internet Phils, IncTechnical Support Representative

Dec. 2006 - Mar. 2008Provides phone and email support to our webhosting clients.