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Work Background
Senior Advisor, Product Management
Dell TechnologiesSenior Advisor, Product Management
Aug. 2022Round Rock, Texas, United StatesAs an experienced Products Lead at Dell, I excel in defining digital product vision, strategy, goals, and roadmaps, ensuring alignment with business objectives, security requirements, and a user-centric focus. With a deep understanding of user experience (UX) principles, I prioritize designing products that deliver exceptional outcomes and value to users. I ensure that business and digital initiative strategies and goals are visualized and well-aligned while maintaining an overview of products within the product area to ensure business flow is adequately supported. Through effective product management practices, I drive the planning cycle for products, including roadmap development, resource allocation, and budgeting, always with an emphasis on delivering superior user experiences. Ensuring digital products fulfill all legal, compliance, and security requirements, I secure release and roll-out plans, including change management and training approaches. I proactively identify successes, issues, risks, and potential actions to be escalated, managing and leading interactions with stakeholders and end users to ensure their needs are met and their feedback is incorporated into product improvements. With a steadfast commitment to quality and performance, I manage the performance of products in runtime, continuously collecting feedback for iterative enhancements. By prioritizing user-centric design and outcomes-driven approaches, I ensure that products bring continuous value to both users and the organization. Furthermore, I provide thorough analysis and insights into market trends, technology advancements, and the competitive landscape to inform strategic decision-making. Cultivating strong collaboration and teamwork, I efficiently plan resources and manage competencies, coaching and evaluating employee performance to help them reach their objectives and grow their careers in alignment with company needs. #ProgramManagement #PortfolioManagement #OutcomeDriven
Senior Product Manager
FacilySenior Product Manager
Sep. 2021 - Apr. 2022São Paulo, Brazil- Leadership of the e-commerce product development teams and integration with the operation team. - Evaluation of potential products to determine priorities logistics and marketing business areas. - Analyze the successes and failures of products, learn and iterate. - Improve existing products based on analysis, market conditions, and company strategies. - Drive product usability testing with User Experience Researchers. - Develop and document a roadmap and user stories for new products and features. - Recommend new opportunities based on market analysis, industry trends, and customer feedback. - Balance internal and external demands against available resources by prioritizing and scoping features and then setting executive expectations. - Follow legal policies as directed. Below are two products that I have managed for e-commerce and logistic domains: 1 - Mobile App and Web Portal for Ads, Banners, and Gamification Management (B2B + B2C) The Marketing Dashboard is a Portal for the management of Ads, Banners, and Gaming on the App with features of schedule, KPIs monitoring, and features for improving buying through games for users. The product was developed with integration on the App through API and managed with a Portal by the business team. 2 - Mobile App and Web Portal for Logistic area including drivers and places (B2B + B2C) This product was developed to improve warehouse management, route optimization, and order controls. The two products were developed with Flutter + Ionic technology for mobile and Vue + Node.js technology on the backend for the portal.
Product Manager
StellantisProduct Manager
May. 2019 - Dec. 2021BrazilI have managed several products for the domains of Commercial, HR, Sales, Manufacturing, and Quality for instance: 1 - Mobile App and Web Portal (B2B + B2C) This product aims to improve the customer experience at the moment of vehicle buying. Currently, this process is used for 743 dealers around Latin America and sells more than 3.000 vehicles per day. This product was started with UX research and roadmap definition with the features prioritization. For continuous delivery of this product, 4 teams were managed and integrated to develop the solution on cloud, legacy system, and SAP. 2 - Mobile App Jeep (B2C) This product focuses on delivering the best experience for customers while they have Jeep and FIAT vehicles. It has features such as a user manual for each model type, review history, recall alerts, model news, and customization availability. The solution also integrates services like paying for gas, parking in a lot, and call assistance. The product was built with 5 teams including the squads of DEVs, UXs, architects, testers, and content publishers. The metrics were followed with OKRs and KPIs to drive the development of the roadmap features. 3 - Mobile App Hands-On (B2E - Business to Employee) A solution to offer services for more than 25.000 employees in Latin America such as vacation schedules, payslips digital, available benefits according to levels, work bus tracking, and automotive news. This solution was built along an employee experience designed for the UX team and developed for iOS and Android apps and browser versions as well.
Digital Transformation Manager
FCA Fiat Chrysler AutomobilesDigital Transformation Manager
May. 2016 - May. 2019Portfolio management, agile coaching, product management for HR, Finance, IT, Quality, Logistic and manufacturing areas.
MBA Teacher
B.I. InternationalMBA Teacher
May. 2016 - Dec. 2018Belo Horizonte Area, BrazilProfessor of the Innovation Project Management MBA
Entrepreneur
Services CompanyEntrepreneur
Feb. 2016 - Mar. 2019Minas Gerais, BrazilEntrepreneur at services sector.
Post Graduate Teacher
Faculdade PitagorasPost Graduate Teacher
Apr. 2014 - Dec. 2019Betim Area, BrazilTeacher of post graduate to knowledge areas of project management at Pitágoras University.
Post Graduate Teacher
PUC Minas VirtualPost Graduate Teacher
Feb. 2014 - Dec. 2021Belo Horizonte Area, BrazilTeacher of post graduate to knowledge areas of project management at PUC Minas Virtual.
MBA Teacher
Caratinga University CenterMBA Teacher
Nov. 2013 - Dec. 2013Caratinga Area, BrazilProject Management Professor for the Business Executive MBA course.
Project Manager Program Management Office
FCA Fiat Chrysler AutomobilesProject Manager Program Management Office
May. 2011 - Apr. 2016Portfolio and Project management for Manufacturing Enterprise System (MES) implantation for the production line, logistic and quality processes.
Project Manager
FCA FIAT BRASILProject Manager
May. 2007 - May. 2011Project management for access control in order to grant the information security policy.
SAP BASIS Analyst
FCA FIAT BRASILSAP BASIS Analyst
Nov. 2006 - Apr. 2007SAP system implantation for Brazil and Argentina.
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