Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Startup Founder
Sales & BizDev
Investor & VC
Sri Lanka
Work Background
Senior Business Consultant
Chrono Craft ConsultingSenior Business Consultant
Apr. 2023Bucharest, Romania
Head of Sales and Business Development
UpgescuHead of Sales and Business Development
Dec. 2021Bucharest, RomaniaBuilt productive relationships with industry partners and competitors to support strategic business objectives; Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts; Established foundational processes for business operations; Identified new revenue generation opportunities to maximize bottom-line profitability; Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs; Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit; Directed market expansions to propel business forward, meet changing customer needs; Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs; Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits; Reviewed individual department performance and worked with leadership to improve processes, procedures and practices; Worked with department heads to address team needs and offer high-level support for everyday operations; Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth; Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations; Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand; Procured and coordinated new resources to achieve sales targets within optimal timeframes; Afișează mai puține
Head of Sales and Business Development
CryptoCoin.ProHead of Sales and Business Development
May. 2022 - Dec. 2022Bucharest, RomaniaEstablished and cultivated solid business relationships with new or existing customers; Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan; Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities; Met with clients, delivering presentations and educating on product and service features and offerings; Resolved customer issues quickly to close deals and boost client satisfaction; Closed lucrative sales deals using strong negotiation and persuasion skills; Researched competitors' activities and products to uncover new trends; Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures; Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets; Maintained ethical and positive working environment to reduce turnover and promote high retention rates; Evaluated performance against goals and implemented appropriate development plans; Recruited and hired top-level talent to add value and expertise to sales department; Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities; Targeted and prospected for new business through marketing, individual creativity and innovation; Reviewed customer service agreements for terms and conditions pricing and accuracy; Tracked pipeline data, won vs. lost opportunities and lead response times within CRM; Maintained marketplace visibility marketplace by participating in industry-related and community activities; Promoted continuing education opportunities for sales team to bolster skills and add value to department; Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness; Interpreted sales and pricing policies to departmental personnel and customers; Afișează mai puține
Senior Business Development Manager
Amaris ConsultingSenior Business Development Manager
May. 2021 - Dec. 2021Reached out to potential customers via telephone, email and in-person inquiries; Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Negotiated, prepared and signed contracts with clients; Developed and implemented favorable pricing structures balancing firm objectives against customer targets; Responsible for driving the performance and behavior standards as Business Manager, focused on 3 main verticals; Business Development, Recruitment & People Management; Represented company and promoted products at conferences and industry events; Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit; Coordinated a Business Unit assigned to various technical projects, in both IT & Engineering sectors; Defined Business Plan & territory Development Strategy whilst managing P&L; Created & sent customer invoices, acting as Accounts Receivable in case of unpaid/late invoices; Conducts end-to-end interviews for specific projects in order to find the best candidates; including, but not limited to scouting, attracting, interviewing, presenting project, negotiating and creating a work offer; Managing employees by mood monitoring, manage consultants development and career evolution/path; including, but not limited to annual performance evaluation, compensation, salary renegotiation's, coaching sessions, trainings & professional development, soft skills and technical skills, managing conflict, motivation, retention; Working closely with employees to improve work relationships, to ensure a high level of employee engagement and motivation; Perform motivation actions and coach, improve and maintain the quality of performance, finding best ways to keep our work at highest standards; Knowledge of Romanian Labor Law; Worked with various internal tools from CRM to HR Management; Afișează mai puține
Business Development Manager
GlobalMaca HoldingsBusiness Development Manager
Jul. 2020 - May. 2021Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Generated new business with marketing initiatives and strategic plans; Constant business development and increasing brand awareness globally; Generating, coordinating and servicing some of the most important and difficult projects in the assigned area; Providing constant support to the team; Involved with the management team in establishing the annual national strategy and objectives; Forecasting, planning, coordination and continuous assessment of all activities assigned to specific sales region; Compiling and analyzing sales figures; Establishing and tracking monthly income at regional level; Maintaining constant contact with the market and gathering relevant information on market opportunities, trends, situation of competition; Develop efficient and creative sales and marketing strategies for the assigned territory; Work at the strategic level (generating innovative ideas for growth) and at the tactical level (create and execute sales strategy, analyzing data, optimizing results); Providing support as acting manager throughout the areas assigned; Afișează mai puține
Business Development Manager
Future DecodedBusiness Development Manager
Sep. 2019 - Mar. 2020Bucharest, RomaniaReached out to potential customers via telephone, email and in-person inquiries; Generated new business with marketing initiatives and strategic plans; Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Developed and implemented favorable pricing structures balancing firm objectives against customer targets; Ensure customers are updated on new product features and have awareness of the road map for their current solution investment; Kept meticulous client notes and updated account information in company databases; Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones; Collaborated with sales and marketing departments to support project roll-out; Negotiated, prepared and signed contracts with clients; Worked with existing customers to increase purchases of products and services; Implemented successful approaches to revitalize under performing product lines and create new profit generating enterprises; Represented company and promoted products at conferences and industry events; Designed Microsoft Dynamics CRM to fit the company's needs using Microsoft Flow and Power Apps to design it to be also launch from phone/tablet, automation of some processes and more; Technical knowledge as of collaboration with Tel-co, Classifieds, Smartphone services and Smartphone manufacturers; Afișează mai puține
Sales Engineer
Jan. 2017 - Jun. 2019Bucharest, RomaniaPrepared offers by studying customer RFPs and consulting with project managers; Providing solution and solving applications onsite (End-Users and OEM's); Managed technical integration, systems engineering program management, customer support and program management; Analyzed market trends, competitor performance and product strengths; Delivered technical sales presentations to prospects and presented benefits and value of products; Provided technical troubleshooting and problem solving for clients with installed equipment or system issues; Gained customer acceptance by demonstrating cost reductions and operations improvements; Attended trade shows and seminars to promote products and network with industry contacts; Delivered product training for clients; Identified and supported resale opportunities to achieve sales plans; Captured opportunities for additional sales during project implementation and rollout with existing accounts; Submitted booking forecasts, monthly highlights and CRM entries; Afișează mai puține
Hospitality & Retail Support Renewals Representative
OracleHospitality & Retail Support Renewals Representative
Jul. 2015 - Apr. 2016Carried out day-to-day duties accurately and efficiently; Ensuring the successful renewal of the support service contracts for Benelux customers and maintaining a positive relationship; Used critical thinking to break down problems, evaluate solutions and make decisions; Identified issues, analyzed information and provided solutions to problems; Providing support renewal offers, information regarding sales orders and price calculations; Educate customers on business practices and any associated contractual implications; Responsible for meeting efficiency requirements on outbound calls for renewals; Manages exceptions for customers with issues that may delay or inhibit renewals; Ensures customer awareness and understanding of the applicable elements of the Support portfolio; Accountable for timely support renewals for small to medium-sized customers in assigned territory; Ensure customer awareness and understanding of applicable elements of the support portfolio; Resolved problems, improved operations and provided exceptional service; Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork; Offered friendly and efficient service to customers, handled challenging situations with ease; Worked within applicable standards, policies and regulatory guidelines to promote safe working environment; Used Microsoft Word and other software tools to create documents and other communications; Accurately forecasts business targets and opportunities in territory; Afișează mai puține
Customer Service AEQ Specialist
CGS RomaniaCustomer Service AEQ Specialist
Jun. 2014 - Jun. 2015București, RomâniaLearned new skills and applied to daily tasks to improve efficiency and productivity; Used critical thinking to break down problems, evaluate solutions and make decisions; Demonstrated respect, friendliness and willingness to help wherever needed; Proved successful working within tight deadlines and fast-paced atmosphere; Handled over 50 calls per day to address customer inquiries and concerns; Processing customers orders (mobile phones, phone accessories and gadgets), solving and correcting system errors at order level that customers placed online or with another representative; Build, update and manage customer's accounts with Sprint; Provide support and solutions for customers who want to replace orders, follow procedures and processes in order to provide customer satisfaction; Checking new customers for fraud and service eligibility as per KYC procedures; Receiving inbound calls with regard to any issue related to activation of subscribers, sales support and order status; Contacting customers/ Sprint employees to gather information to proceed with completing and fulfilling their requests; Contacting other Sprint departments in order to tackle customers problems that might lead to cancelling or delaying the shipment of their devices, such as: unpaid balances, wrong credit decisions, suspended accounts; Reserve and activate subscribers, change price plans and features, port-in numbers from any other service providers; Ensuring pricing, discounts and other appropriate information on the order is accurate and the customer is eligible to obtain them; Afișează mai puține


Touchpoint image
Service Pitch
IT/Sales/Engineering consultancy
Intch is a Professional Networking App for the Future of Work
100k+ people
130+ countries
AI matching
See more people like Razvan on Intch
Sales & BizDev
16520 people
Business Developer @ Chrono-Craft
Trade Marketing Manager Modern Trade @ Bergenbier SA
Project Manager @ Webhelp
Sales & BizDevSales Manager
3948 people
Project Manager @ Webhelp
Sr Account Executive @ BLEND
Managing Partner @ Black Bullet - On Target Digital Solutions