PlayNetworkSoftware Engineer / Sales Engineer
Oct. 2013 - Jun. 2018Redmond, WACollaborating with the Sales team, I architected bespoke and off-the-shelf solutions for our music platform, serving high-profile clients such as Nike and Apple Retail. Using Business Analysis and UX principles, I created tailored customer presentations to meet unique needs and network configurations. To enhance sales, I developed real-time, customer-facing demos, employing Agile Methodologies for timely delivery. My cross-functional role also extended to interfacing with client IT departments. Leveraging Program Management skills and Data Analysis, I established the requisite network infrastructure for optimal device functionality. In the technical domain, I engineered custom API microservices, utilizing Agile Methodologies and SDKs for scalable solutions. I crafted Linux-based microservices applications using Node.js in Docker containers, showcasing expertise in E-Commerce and Analytics. Leading Android platform development, I aligned software construction with Business Analysis and Product Marketing objectives. As a key player in API development, I focused on network settings, music curation, and reporting, enhancing Product Marketing and CRM strategies. Working within a 20-member Agile team, I contributed to projects like the backend system for Starbucks’ 20 million-user base, employing technologies such as Node.js and Docker. Promoting team cohesion, I initiated events and fostered an open work environment to encourage transparent communication. Overall, my multifaceted role intersected sales enablement, technical development, and team collaboration, reflecting a holistic approach to product and program management.