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Work Background
HighlightDirector, Portfolio Development - Health and Citizen Solutions (HCS)
Mar. 2023Leesburg, Virginia, United StatesLeading strategic growth opportunities and special projects (including joint ventures) across the Health and Citizen Solutions (HCS) segment.
HaywoodArcher Consulting, LLCCEO
Feb. 2023Leesburg, Virginia, United StatesProviding prescriptive business development and corporate development services to small/emerging Federal Government contractors embedded in separate industry subsegments from construction to software development.
TTECDirector, Public Sector Capture Management
Nov. 2020 - Mar. 2023Leesburg, Virginia, United StatesDeal/partner relationship designer that served as an advisor under the Group VP of Public Sector Sales -Engage (BPO unit) with a customer experience as a service (CX) provider. Recruited by Group VP to lead the vital buildout of an agile, results-oriented Capture Program across Federal Civilian, DoD, and SLG, including the formation of the Strategic Partnership and Small Business Program (incubator for teaming relationships/alliances). Served as an intermediary between static functional teams (e.g., Operations, Solutions, Digital/Technology, Marketing, Legal, and Training) throughout the pre- and post-contract award spectrum. Key Accomplishments: Responsible for cross-collaborating with three dedicated senior BD executives to secure ~$83M in new contracts, primarily in the Federal Civilian and SLG arenas.
As a key player on the deal team, I co-led the acquisition of a Surge Support Contact Center BPA with FEMA, worth $228M over five years, with approximately $24M in call order contracts secured during my tenure, and separate surge support call center contracts with the States of SC and WI, totaling $35M.
Launched the Strategic Partnership and Small Business Program, encompassing 50 organizations with expansive capabilities.
One of the founding PS Engage Team members charged with shepherding the business from an opportunistic to a proactive growth posture. Directly responsible for winning the largest subcontract in the PS Engage segment in 2022 - $16.2M via a tribally-owned 8(a) alliance partner.
Conduit for the infusion of contact center technology platforms, including Amazon Connect, Humanify-G/Cisco, and Genesys, into integrated (people + technology) deals within the PS Engage environment in concert with our Digital and expanded pursuit teams.
Le'Fant LLCSenior Capture Associate
Oct. 2018 - Nov. 2020Washington D.C. Metro AreaStrategic business development integrator responsible for opportunity research, evaluation, partner relations, and other growth-oriented activities. Drafted and negotiated all legal documents including Non-Disclosure, Teaming, and Subcontract Agreements. Co-led and actively managed, the company’s ISO 9001:2015 Quality Management System certification in conjunction with the COO. Directly involved in external customer relations and relationship-building activities for the holistic benefit of the enterprise. Collaborated with Senior Leadership on marketing, proposal development, and ad hoc strategic projects across all functions. Key Accomplishments: Actively involved in the tangible creation of ~$10M in contract revenue/new business for this SDVOSB.
Responsible for the construction of a sales pipeline valued at $1B+. In less than one year, grew partnership base from five vetted companies to over 70. Led the expansion of the company’s operational footprint to Federal and Commercial markets outside of VA.
Secured the company’s GSA IT Schedule 70 and Professional Services Schedule contracts.
Created a new Operations and Maintenance Division with the support of Senior Leadership.
Proforma Screening SolutionsAccount Executive
Mar. 2016 - Jul. 2018Purcellville, VirginiaDrove new business through the sale of employment background checks products and services. Partnered with Senior Management to develop strategic sales and marketing plans to grow revenue and market share. Led the identification and qualification of new opportunities from following up on all leads to closing new deals. Collaborated with cross-functional teams to prepare proposals and secure new business. Supported marketing activities such as trade shows and collateral updates. Key Accomplishments: Promoted to a sales role within four months of joining the company.
Exceeded revenue goals by 31% by securing 20 new accounts worth $450K within six months. Developed an extensive network of C-Level relationships within financial services, health care, and transportation firms.
Nominated for Loudoun’s 40 under 40 Award in 2017.
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