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Work Background
Technical Manager
Knowledge PlatformTechnical Manager
Oct. 2024Gatineau, Quebec, Canada1. Technology Leadership: Provide strategic guidance and direction for all technology initiatives, aligning them with the company's vision and goals. 2. Innovation: Foster a culture of innovation, exploring and implementing emerging technologies such as AI to create transformative learning experiences. 3. Product Development: Lead the development and enhancement of our educational products and platforms, ensuring they meet the evolving needs of learners and educators. 4. Scalability: Build and maintain a robust and scalable technology infrastructure that can support our growing user base and product offerings. 5. Cost Optimization: Identify and implement cost-saving measures without compromising the quality or effectiveness of our technology solutions. 6. Team Management: Build and lead a high-performing technology team, fostering a collaborative and results-oriented environment. 7. Collaboration: Work closely with cross-functional teams, including product, marketing, and operations, to ensure seamless execution of technology initiatives. 8. Data Protection and Security: Build solid quality assurance and data protection processes.
Chief Technology Officer
Eneza EducationChief Technology Officer
Feb. 2022 - Oct. 2024Gatineau, Quebec, Canada- Led the innovation and tech projects according to the company vision - Led the initiative of building a new generation application powered by AI - Led cost cutting effort to cut over $7,000 of monthly tech expenses - Worked on building a scalable solution for an application receiving more than 1 million unique users monthly
Head of IT / Tech Lead Eneza Education CI
Eneza EducationHead of IT / Tech Lead Eneza Education CI
Jan. 2019 - Jan. 2022Côte d’Ivoire- Led the development team to build an application that utilizes telecom networks to enable end-users to access audio content without the internet access - Implemented work procedures and a development environment based on best practices, Agile/Scrum, Clean Code, SOLID. - Established integrations between our applications and products and those of our partners, thereby creating recurring revenue for the company. These integrations currently generate more than 80% of the company's revenue. - Designed the mobile application prenezlesfeuilles and its website (it won the “Challenge App Afrique 2021” for best application for education in Africa in 2021)
IT Manager, Project Manager
KRYPTON TECHNOLOGIEIT Manager, Project Manager
Jan. 2018 - Feb. 2018- Reorganized the IT department, set up CI/CD - Implemented new Standard Operating Procedures - Implemented new development workflows with a more modern approach (Versioning, Project templating...) - Trained the team's developers on web application development security
Head of IT and BSS
YooMee AfricaHead of IT and BSS
Mar. 2017 - Dec. 2017Cote D’Ivoire (Ivory Coast)Project Manager, Responsible of all IT, BSS, OSS, Office IT, IP-PBX operations, and IT servers. - Managed Windows and Linux servers and DNS, DHCP, WWW, email, and NMS system operations. - Defined and supervised the company's data security and online projects. - Detected a system intrusion (from a former employee), blocked it, and regained control of the system.
Project Manager
VIEPEProject Manager
Mar. 2016 - Feb. 2017Abidjan- Worked on project management from requirements to user acceptance testing. - Monitored the project's design phase (client needs, functional specifications, task sequencing, deliverables, acceptance criteria). - Worked on implementing gamification into our products - Organized the project team and monitored communications with clients and stakeholders.
Operation Service Manager
C-Mobile/ COMIUMOperation Service Manager
Jan. 2014 - Feb. 2016Abidjan- Worked on the maintenance and evolution of business applications. - Managed the organization of the billing team and on-call duties. - Worked on automating report production, thereby facilitating decision- making and creating alerts in case of incidents. - Managed projects with the Marketing department, Billing projects, and the implementation of Value-Added Services.
Billing Operation Support Analyst
C-Mobile/ COMIUMBilling Operation Support Analyst
Mar. 2007 - Dec. 2013Abidjan- Implemented automation scripts for billing data processing controls to facilitate the handling of large quantities of data by Telecom companies. - Created a web application for mass SMS sending to replace the integrated billing application, which was not sufficiently efficient. The impact was a fivefold reduction in the time required to contact the customer base and the elimination of recurring errors. - Automated fraud control and call rejection checks by creating bash scripts on Solaris to execute queries on the Oracle database and send summary emails. - Developed VBA scripts to process data received in Excel files, eliminating any risk of errors affecting clients in the processes
Full-Stack Web Developer
C-Mobile/ COMIUMFull-Stack Web Developer
Jan. 2007 - Dec. 2013AbidjanActivity: Building web applications to supercharge the billing system in a large Telecom company - Web App building from start to finish: Technical Skills: - Design: Photoshop, - Front-end: HTML5/CSS, Responsive Design, Javascript/jQuery, Socket.io - Back-end: PHP/Laravel, Node.js, Apache/Nginx, - Search Engine: Elasticsearch - Database: Redis (NoSQL), MySQL, Oracle ... - System: Linux (Server Setup, Server Security, Scripting...), Windows Human Skills: - Hard Work - Teamwork - Communication

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