HoneywellField Services Engineer I
Apr. 2020 - Oct. 2023Secunda, Mpumalanga, South AfricaProfessional Experience Configuration Management Database (CMDB) Lead: Spearheaded the establishment and management of the Spare Parts CMDB, ensuring meticulous tracking and oversight of spare parts inventory to enhance operational excellence. Process Automation Specialist: Designed and implemented batch scripting solutions to optimize workflows, leading to a significant increase in operational efficiency and productivity. Software Developer for Remote Desktop Solutions: Developed a custom C++ application to address and resolve a screen positioning issue in Windows 10 Remote Desktop, thereby improving the user experience during remote sessions. KPI Reporting Analyst: Created, optimized, and compiled comprehensive monthly reports on Key Performance Indicators (KPI) for clients, facilitating informed, data-driven decision-making. Project and Operations Support Contributor: Provided crucial assistance in various project initiatives and operational management (OPM) tasks, ensuring smooth execution and adherence to project timelines. Senior Team Advisor: Utilized extensive expertise to mentor and support team members in resolving technical challenges, acting as the primary senior resource within the team. Repair and Troubleshooting Specialist: Demonstrated exceptional problem-solving skills by successfully repairing and troubleshooting complex technical issues that others could not resolve. On-Site Maintenance and Data Backup Manager: Executed on-site maintenance for machinery and managed Acronis Backup software to safeguard data integrity and security across all equipment. Database Solutions Developer: Addressed and rectified database complications for on-site machinery, while developing multiple standard operating procedures (SOPs) to improve workflow efficiency and operational consistency.