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Work Background
Vertex Inc.Senior Technical Program Manager
Apr. 2024Miami, Florida, United StatesBuilding Product Security organization and roadmap from scratch. Starting with Vulnerability Management Prorgram, Pen Testing, Asset Management and Compliance certification activities for SOC 2 and ISO including gap analysis, remediation and audit.
OutSystemsPrincipal Technical Program Manager
Apr. 2023Consulted on developing SOC 2 Roadmap for new flagship product to prepare for audit with Architects and business leaders. Consulted and drove development of Service Readiness Checklist to ensure all deployed services met security and quality criteria for deploying in the cloud. Conducted internal audits against SCF framework to prepare for ISO and SOC 2 audit for flagship product. Lead remediation efforts based on gap analysis to close out gaps in time for audit. Worked directly with business leaders to troubleshoot dependencies, blockers and manage risks associated with security program in order to meet our go to market compliance strategy within our committed deadline to customers.
OutSystemsLead Technical Program Manager
Oct. 2021 - Apr. 2023Consulted on defining GA security requirements for new product. Onboarded new CISO to understand security program, current security posture, and executive leadership reporting. Directly worked with new CISO to revamp security program. Defined objectives, milestones, and roadmap as well as lead implementation, risk management and reporting.
OutSystemsSr. Technical Program Manger at OutSystems
Oct. 2020 - Oct. 2021Miami FLLead Cyber Security Transformation initiatives to develop and execute on a cyber security roadmap to increase the product security posture as well as increase our security control maturity score based on NIST framework. Worked hand in hand with CISO to create Executive Leadership program reporting structure to enable decision making on investment of security program.
CitrixCloud Technical Program Manger II
Jul. 2019 - Oct. 2020
CitrixSOC 2 Program Lead
Feb. 2019 - Jul. 2019Ft. LauderdaleSOC 2 Program Lead for XenApp/XenDesktop, XenMobile, Sharefile, Citrix Analytics, and Citrix Cloud products
CitrixInformation Security Analyst - SOC 2 / HIPAA
Jun. 2018 - Feb. 2019ft. lauderdaleLead compliance driver for XenApp/XenDesktop, XenMobile, Sharefile, and Citrix Cloud SOC 2 Compliance efforts
CitrixInformation Security Analyst
May. 2017 - Aug. 2017Ft. Lauderdale> Drove and streamlined User Access Review campaigns for internal audits related to SOC 2 and SOX reporting to satisfy compliance obligations. > Improved efficiency of internal user access provisioning processes to streamline the process and reduce redundancy and improve efficiency in the process. > Mapped NIST controls to SOC 2 controls to streamline compliance efforts and remove redundancy in control and compliance efforts, mitigating risk, and facilitate audits. > Implemented SOC 2 Request Form Workflow Automation to increase efficiency, reduce deliverable turnaround time, and facilitate the safe sharing of sensitive documents with approved parties. > Published awareness campaign of Financial Impact of PCI Non-Compliance for C-level and high level staff to spread awareness of compliance efforts and their effect on the business.
Brand InstituteAssociate Brand Development
Jun. 2013 - Aug. 2015Brand Institute• Manage global consumer and pharmaceutical client relationships, projects, and accounts in the Philadelphia, Maryland, Delaware region including Comcast, Siemens, and Burger King. • Accomplished pharmaceutical products sales representative with successful, documented, experience in all aspects of promotion and marketing of pharmaceutical products for industry leaders--GlaxoSmithKline, Schering-Plough, Pfizer • Responsible for all aspects of projects including technical project management, vendor selection, validation, budget/timeline management. • New Business Efforts resulting in over 30 new clients, including National Public Radio in one year in underperforming territory. • Managed existing business while analyzing potential needs to guide sales and business development efforts. Turned nonperforming territory profitable in less than 8 months. • Work closely with Business Development and Project Management to provide cost estimates and established appropriate timelines. • Managed and ran various Branding, Market Research, and Design projects simultaneously with diverse array of clients in various industries including Burger King. • Constant contact with C-level staff, primarily in Marketing, Market Research, and Business Development, to discuss needs, timing, budgets as well as RFPs. • Managed projects with cross functional client teams through project lifecycle, including post project support.
HSBC FranceIT Asset Management (ITAM) Project Lead, France
Oct. 2011 - Jun. 2013Paris Area, France• Managed team of Implementation Partners during various stages of the project. • Lead end to end Finance Process design and optimization. • Worked in all project phases including initiation, estimation, requirement gathering, fit-gap analysis, design, realization, training, cutover, data migration, and production support. • Coordinated International cross functional teams to achieve global goals. • Efforts generated tangible risk associated costs savings after first month on the team. • Finance business process acumen; Deep knowledge of Financial and Cost Accounting principles and financial reporting. Strong Business Process Modelling and Reengineering skills. • Knowledgeable in PMI Project Management Methodology. Excellent knowledge of SAP Activate and ASAP implementation methodology and System Development Life Cycle. • Created systems to reduce labor intensiveness in project processes and put a system in place to allow the seamless continuation of my work once internship completed. • Developed/reviewed Finance Trace Matrices from IT Quality perspective to ensure all business requirements are properly implemented, tested and Risk assessed. • Experienced in IT Service Management (based on ITIL), SLA management, KPI reporting, Configuration audits, and Causal Analysis and Resolution etc. • Strong Procurement management skills including Technical and Financial evaluations. Ability to manage multi-vendor relationships to deliver agreed upon services.
Anita's GuacamoleGeneral Manager
Dec. 2006 - Jul. 2010• Supervised sales force and strategic growth in the South Florida area. • Developed Standard Operating Procedures that allowed low cost expansion from a small South Florida company to a national brand. • Actively coached, developed and held associates accountable for performance building capability and organizational talent. • Analyzed financial statements and sales trends to implement business growth strategies, and assess strengths and weaknesses of individual locations to optimize just-in-time inventory and sales profitability. • Strong Procurement management skills including Technical and Financial evaluations. Ability to manage multi-vendor relationships to deliver agreed upon services. • In depth knowledge and experience in Financial Supply Chain Management (FSCM) modules including Credit, Dispute, and Collection Management. • Performed daily, weekly, monthly, and seasonal accounting to ensure sufficient inventory to run efficiently during peak and low sales quarters.
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