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Work Background
Inetz Media GroupJr System Administrator / DevOps
Apr. 2023Salt Lake City Metropolitan AreaCombination hardware sysadmin and software library update scripting. (more details after onboarding, perhaps)
Inetz Media GroupJunior System Administrator
Apr. 2023 - Dec. 2025Salt Lake City Metropolitan AreaDataCenter and (Jr) System Administrator duties: Rack Servers including part upgrades and custom length network cables
Automate Linux Install, updating for different hardware
Monitor all services on the above servers
Reset passwords and other tech support for employees
Xima SoftwareDevelopment Solution Specialist
Dec. 2019 - Mar. 2023Greater Salt Lake City AreaWide array of diagnostics and troubleshooting random problems: Database migration from Amazon RDS to Google SQL
Wildcard SSL Certificate distribution with AWS Route53
Gitlab CI Pipeline monitoring and dispatch failed jobs
Docker image creation for pipelines to use while maintaining reasonable backwards compatibility
Nginx compiled for legacy on-premise Linux installs
Novice cloud DevOps training for Helm to Prometheus, EC2, GCE, GKE
LanceSoft, Inc.Field Engineer 4
Jun. 2019 - Dec. 2019Greater Salt Lake City AreaDell Certified Laptop and Desktop breakfix: On-site replacement of motherboards, screens, keyboards, chassis, etc
Occasional large workstation reassembly
WIS InternationalInventory Associate
Apr. 2019 - May. 2019UtahScan/count items at various retail locations.
Dell EMCSr Analyst TSE
Sep. 2016 - Apr. 2019DraperPerform health-checks on Dell / EMC enterprise class hardware to identify issues pre- and post-upgrade: Contact customers to schedule upgrade window
VNX brand SAN with around 250 disks in various RAID
VXRail consolidated VMWare cluster with its own SAN.
Check for issues and perform OS and Disk firmware upgrades
Xima SoftwareSenior Technical Support
Feb. 2010 - Sep. 2016South JordanSenior tech providing customer support for Xima Software’s flagship suite of Java applications running under Tomcat. Startup of 3 partners and 2 developers and 1 Tech Support (me)
Handle network setup at 2 office moves
Train new Tech Support employees
Create XEN based Virtual Machine Hypervisor and extend disk pool
Troubleshoot customers' VOIP, POTS, Avaya IP Office, Cisco UCM config
Cybernet Slash SupportBusiness Support Engineer
Dec. 2007 - Feb. 2010South JordanNetgear Prosafe business class networking
Dual WAN Routers with Firewall and VPN
Layer 3 managed switches with VLANs
IPSec and SSL VPN tunnels
SOS StaffingIT Help Desk End User Support
Sep. 2006 - Sep. 2007Greater Salt Lake City AreaBuild and deliver new PC's to existing employees AKA system refresh
Recieving, unboxing, OS install
Backup and verify with employee before swapping out
Customize Windows XP with pre-loaded RAID drivers
SPS StaffingPC Technician
Jul. 2006 - Sep. 2006Greater Salt Lake City AreaReplace lease expired desktops, laptops, and printers at various small offices
UnisysService Support Representative 2
Aug. 2005 - Feb. 2006Greater Salt Lake City AreaOffice App and warehouse small hardware support
Office 2003, Lotus 123
Barcode scanners
AloricaTechnical Support
Aug. 2004 - Dec. 2004Greater Salt Lake City AreaGeneral PC Support for Gateway computers
Volt Workforce SolutionsInstallation Support
Mar. 2004 - Jun. 2004Greater Salt Lake City AreaDSL provider installation frontline support
IKANO Communications, Inc.Tier 1 Technical Support
Feb. 2002 - Feb. 2004Salt Lake City, Utah, United StatesDial-up internet support. Mostly diagnose connection quality issues through modem INIT strings.
IKANO Communications, Inc.Technical Support
Feb. 2002 - Jan. 2004Greater Salt Lake City AreaDialup and DSL support * Extensive knowledge of Modem INIT strings
National First FinancialCancellation Specialist
Aug. 2001 - Oct. 2001Greater Salt Lake City AreaPrimarily clerical processing of cancellation requests
Global WebClerical
Jan. 2001 - Aug. 2001Greater Salt Lake City AreaInstalled CAT5 cable in new building.
Stayed as file room maintainer.
Select StaffingInstaller
Sep. 2000 - Dec. 2000Provo, Utah AreaSub-contract CAT5 installation assistant
* 200+ runs at a time in existing Apartment infrastructure
Style CraftAssembler
Mar. 1999 - Sep. 1999Greater Salt Lake City AreaVarious picture framing responsibilities
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