CENTINELA FEED, INC.General Manager (Multiple Locations)
Oct. 2013 - Sep. 2014Los Angeles, Redondo Beach, Lakewood, West Los AngelesPurpose: Manage the retail operations of multiple units of a chain of high end pet supply stores. • Managed the overall operations of 4 different retail locations • Managed, trained, developed terminated and promoted staff, supervisors, assistant managers and general managers. • Responsible for business development through various marketing, advertising and public relations campaigns. • Responsible for managing the payroll of more than 40 employees • Mitigated loss and shrink through inventory maintenance and various asset protection
tactics. • Provided exemplary customer service experiences and oversaw a culture/brand of outstanding customer relations throughout the entire company. • Oversaw relations with various aspects of the distribution channel. • Maintained mutually beneficial connections with community leaders and organizations
to maintain and increase the company’s exposure within various communities