Guarantee Dental CentersBranch General Manager
Nov. 2021 - Mar. 2024El Sheikh Zaid, Al Jizah, EgyptImprove customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. Accountable for branch financial target achievements. Maintain an orderly workflow according to priorities. Much more, ...