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Work Background
MicrosoftExecutive Business Administrator
May. 2024Virginia, United StatesSupport the General Manager and his growing teams within Federal CSU AZ, Microsoft. Complex calendaring, operational excellence, ability to use data and business systems to drive process changes across the organization. Work independently, navigate day to day activities, upholding the highest level of integrity, and deal with highly sensitive data. Strategic calendar and time planning support, build and develop relationships with stakeholders across multiple organizations. Participate in Business Support community and contribute to the organization's culture by facilitating team experiences, onboarding activities, staff movement/transfers, offboarding and transactions within relative hearcount management tools. Own the coordination, logistics, and direction of events. Balance multiple projects end to end with varying deadlines. Participate in discretionary budget tracking and reporting, and own expense management. Help implement the rhythm of business and identify patterns and key stakeholders. Manage travel arrangements and create detailed itineraries for daily activities.
Guardus SecurityExecutive Assistant to the President
Sep. 2023 - Jun. 2024Virginia Beach, Virginia, United StatesRight hand to President. Wide range of duties, including calendar, fielding phone calls, assisting in facilitating site move, working with vendors and clients. Deal with confidential and sensitive information on a daily basis. Assist with correspondence to vendors and clients. Responsible for organizing data for client meetings, and manage logistics for various client events. Special projects and personal assignments, as needed.
AmazonExecutive Assistant
Mar. 2022 - Nov. 2022Virginia, United States• Supported Global Director of Operations External Communications and the Director of Operations Communications for Western Europe, both based in London
• Worked with high volumes of complex tasks and projects quickly with little-to-no guidance, while maintaining the highest standards of written and verbal skills, with diligent and detail-orientated attitude. Effectively communicated with all levels (internal and external), and highly organized with exceptional project management skills. Maintained integrity and discretion in handling confidential information and a professional attitude when dealing with senior executives. • Managed complex calendars, coordinated international and domestic travel, processed expense reports, assisted with project support, and acted as a general liaison between team members and leadership
• Proactively coordinated and engaged with leadership in planning activities, calendars, and the organization of events (such as staff meeting agendas, all-hands meetings, team morale-building)
• Tracked and help drive completion of key deliverables and follow up on outstanding items
• A steward and leader of team culture. Owned programs and projects in various areas across the Communications and Operations network. Supported in the management of metrics to measure results across the teams.
• Responsible for raising POs and tracking activities to ensure closure and payments were made promptly
LoanCareExecutive Assistant
Jun. 2021 - Mar. 2022Virginia Beach, Virginia, United States•Supported the President of LoanCare and his direct reports by providing daily advanced administrative assistance, calendar management, make travel arrangements, process expense reports and reimbursement request from the Board
•Performed high-level administrative duties including preparation of special reports, PowerPoint presentations, managed Board meetings and logistics, and the maintenance of confidential information
•Prioritized and managed multiple projects simultaneously and ensure follow-through in a timely manner.
Manage the flow of information and communications to ensure that incoming requests and inquiries are addressed in a timely fashion
•Maintained task tracking of a complaint related issues and other outstanding issues to be completed by staff
•Oversaw meetings and corporate functions and managed all aspects of logistics required.
Provide backup support to the Administrative Site Leads.
AdobeExecutive Assistant
May. 2013 - Feb. 2020San Jose, California•Supported Vice President of Adobe Primetime, Sr Director/GM of Adobe Campaign, Sr Director/GM Primetime and Sr Director AEM, and acted as representative and ambassador to internal and external contacts
•Managed daily schedules/heavy, complex calendars, developed and maintained process that alerts to upcoming deadlines on incoming requests or events
•Responsible for the coordination of activities (operations and planning) and ensuring timely flow of information to the upper management
•Handled details of a highly confidential and critical nature in a fast-paced professional environment. Independently managed multiple tasks and projects with competing priorities and deadlines, screened and prioritized communications and opportunities, organized and maintained administrative processes.
•Assisted in activities and prepared information that required bringing together cross-functional coordination between programs and departments. Supported facilities moves and space planning activities.
•Anticipated needs and proactively brought together appropriate people and resources to support the executives in addressing critical issues. Prepared meeting and travel agendas in advance; assisted with and provided research/background information, content development, and supported the creation of presentations and coordinate meetings.
•Managed travel arrangements and proactively coordinated the pre-planning of trips with various internal functions, including arranging appropriate travel, visas, agendas and necessary contacts, and pertinent country information. Coordinated all team offsites/all hands and other events.
•Tracked and processed expenses and monitored expense reports from direct reports, as well as monitored team budgets
•Handled personal assignments as needed, schedule travel, appointments, and board meetings/activities (internal/external)
BAE SystemsExecutive Assistant
Mar. 2010 - Mar. 2013Arlington, Virginia• Overall gatekeeper and Communications Representative in high pressured, extremely fast paced office. Provided administrative support to Sr. Vice President Corporate Communications, Vice President Digital Media and Vice President Employee Engagement, with high level of attention to detail. Constantly kept a step ahead and anticipated executive needs. Utilized organizational and Six Sigma (5S) skills to improve administrative productivity. Worked with all levels of management, both internal and external. Traveled as needed for support, domestic and international. Assisted with events – both internal and external, US and International. • Managed heavy and complex scheduling/calendars, organized meetings and events (on/off-site) including logistics, catering and transportation needs. Also managed all aspects of travel (private aircraft & commercial), expense reports, corporate purchasing credit card usage/reconciliation, and invoice processing. Pulled data as needed and compiled various reports and presentations for management review. • Completed follow up activities as needed to ensure assigned actions to management were closed, and all deadlines are met. Assisted with compiling and roll out of corporate objectives. Worked with confidential personnel matters and sensitive corporate information. Dealt with highly sensitive material, press releases, legal matters, etc. Assisted other direct reports to the Sr. Vice President, such as Vice President Marketing, and Vice President External Communications with various activities. • Also handled personal assignments as needed, scheduled travel, appointments, and board meetings/activities outside BAE, etc.
Northrop Grumman CorporationExecutive Assistant / Quality Analyst
Feb. 2005 - Oct. 2009Newport News, Virigina• Provided administrative support to Supplier Quality Director, five Managers and staff of fifteen Engineers. Scheduled appointments, meetings, travel, and departmental budgeting input. • Database management, various monthly/quarterly reports, and PowerPoint presentations. Provided analysis of quality data, reporting, and briefings to various levels of management on trends. • Responsible for scheduling, organizing & overseeing facilitation of various training classes • Supplier Quality Lead Auditor - Conducted ISO/Process audits at NG supplier facilities, prepared reports and other documentation as required by assessment activities. Issued audit reports to functions audited and to management, conducted all follow up activities to ensure that all corrective actions/action items were closed in a timely manner. • Administrator of Supplier Quality Record Retention Program
Honeywell AerospaceExecutive Assistant / Quality Analyst
May. 1999 - Dec. 2004Fort Worth, Texas• Provided administrative support to Sr. Vice President Operations/Quality, five Directors/Managers and staff of ten Engineers. Scheduled appointments, meetings, travel • Database management, produced various monthly/quarterly reports, PowerPoint presentations. Scheduled, organized & conducted various training classes. Responsible for quality analysis, reporting, and briefings to various levels of management on trends. • Supplier Quality Lead Auditor - Processed reports and other documentation as required by the assessment activities. Issued audit reports to functions audited and to management.
American AirlinesExecutive Assistant
Jan. 1990 - Jul. 1998Dallas/Fort Worth Area• Executive Assistant to Vice President, Leisure Marketing. Responsible for personal assignments, coordinated calendar, meetings, booked all travel, wrote and edited correspondence, etc. Maintained all personnel records for the department, and dealt with highly confidential personnel issues daily. Worked with all levels of management internally and externally. • Coordinated and planned customer events, conventions, and trade shows • Booked and issued all free travel for agents, and Embassy Officials with regard to Canadian Airlines • Generated monthly/quarterly revenue reports for sales staff. Assisted inside sales representatives with daily duties. • Maintained weekly statistics for pricing department, set up new pricing agreements and distributed to field sales offices
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