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Work Background
Assistant Learning and Development Manager
TDCXAssistant Learning and Development Manager
Sep. 2022Bogotá, Distrito Capital, Colombia
Site Training Manager
SutherlandSite Training Manager
Mar. 2021 - Jun. 2022Bogotá, Distrito Capital, Colombia
Operation Manager
ContactPoint 360Operation Manager
Nov. 2020 - Jan. 2021Bogota
Senior Professional Training Delivery
SutherlandSenior Professional Training Delivery
Apr. 2019 - Jul. 2020Bogotá, Bogotá D.C., Colombia
Lead Trainer (Trainer Manager)
TeleperformanceLead Trainer (Trainer Manager)
Feb. 2017 - Apr. 2019Bogotá D.C., Colombia
Claim Analyst / Analista de Siniestros
AIGClaim Analyst / Analista de Siniestros
Sep. 2013 - Nov. 2016Bogotá D.C., Colombia
Business Executive
AXABusiness Executive
Sep. 2012 - Sep. 2013Bogota
Executive Trainer
AXAExecutive Trainer
Sep. 2012 - Sep. 2013Colombia
Travel Assistance Supervisor
AXATravel Assistance Supervisor
Oct. 2011 - Sep. 2012Colombia
Travel Assistance Coordinator
AXATravel Assistance Coordinator
Sep. 2011 - Oct. 2011Colombia
Portability Agent
TracFone WirelessPortability Agent
Jan. 2009 - Jan. 2011Bogotá D.C., Colombia
CRT (Customer Resolusion Team)
TracFone WirelessCRT (Customer Resolusion Team)
Jan. 2008 - Jan. 2009Bogotá D.C., Colombia
CSR (Customer Service Representative)
TracFone WirelessCSR (Customer Service Representative)
Jan. 2007 - Jan. 2008Bogotá D.C., Colombia

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