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Work Background
FEMAFirefighter/EMT
Sep. 2019 - Feb. 2025•Coordinated agile operations across 20+ federally declared disaster zones in 9 states, including over 100 days in the field in 2024. •Provided rapid logistics support for large-scale deployments including Hurricane Helene and national ambulance response operations. •Facilitated real-time communication between command, field teams, and public stakeholders to ensure aligned action under pressure.
Various CompaniesIndependent Consultant - Director of People and Content Strategy
Jan. 2019Parker, Colorado, United States•Spearheaded internal communications and customer-facing programs to drive alignment, engagement, and project success across distributed teams. •Developed scalable onboarding and workflow systems that improved team adoption and reduced manual workload by over 30%. •Acted as a strategic liaison between executive leadership, internal teams, and stakeholders, translating priorities into actionable initiatives. •Cultivated a people-first culture through coaching, collaborative planning, and inclusive change management. •Integrated feedback loops to support stronger engagement and stakeholder satisfaction.
Christian Living CommunitiesDonor Manager
Jan. 2017 - Jan. 2018•Managed strategic donor relationships and implemented personalized engagement campaigns to increase retention and revenue. •Streamlined use of Salesforce CRM and built dashboards for improved tracking of donor behavior and campaign performance. •Led planning and execution of community fundraising events, managing volunteers and supporting long-term donor satisfaction. •Collaborated with executive leadership on donor segmentation and lifecycle strategy, informed by CRM and behavioral data.
Fuller Theological SeminaryDonor Care Specialist
Mar. 2015 - Jan. 2017Pasadena, California, United States• Composed donor correspondence, ensuring strong relationships through personalized, accurate, and timely communication. • Managed the master calendar for development officers, facilitating smooth inter-departmental collaboration and improving event planning efficiency. • Supported gift-processing efforts, assisting with donor management and back-end operations to ensure high-quality service.
Fuller Theological SeminaryData Integrity Specialist
Jan. 2015 - Mar. 2017Pasadena, California, United States• Updated and maintained constituent data in the Banner database, ensuring accuracy and compliance with institutional standards. • Collaborated with cross-functional teams to improve data processing workflows and data quality. • Generated data reports and exports, providing insights to leadership to inform strategic decision-making. • Trained end-users on data access and management practices, enhancing overall organizational data literacy.
Fuller Theological SeminaryAdministrative Assistant
Jan. 2015 - Mar. 2016Pasadena, California, United States• Provided high-level administrative support, managing calendars, arranging travel, and documenting meetings for senior leadership. • Assisted in securing a $75,000 grant, playing a key role in project management and communication with stakeholders. • Researched and wrote grant proposals, securing significant funding for key initiatives. • Performed clerical tasks such as bookkeeping and research to support organizational operations.
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