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Work Background
A Pic or Two PhotographyOwner Operator
Jan. 2024Canada, HalifaxProfessional Photographer
-Headshot’s
-Family
-Announcements
-Anniversary
-Engagement
-Newborn
-Special Occasions
-Wedding/Elopement
Tyler's Lawn Care & Snow RemovalOffice Manager
Jun. 2022 - Sep. 2024Canada, HalifaxBusiness Operations:
- Acted as the owner during the owner’s medical leave, successfully managing the
business for two extended periods (12 weeks and 6 weeks).
- Assisting in and individually making key business decisions, including resource
allocation, budget planning, and approval of large purchases under $500,000.
- Management of day-to-day operations, including scheduling, task assignment, and
on-call support as necessary during weather events.
- Collaboration with other businesses to explore partnership opportunities, ensuring
mutual benefit.
Financial Management:
- Management of accounts payable and receivable, ensuring timely and accurate
processing of financial transactions.
- Handle basic accounting tasks, including invoicing, financial record-keeping, reporting,
and payroll processing.
Customer and Vendor Relations:
- Communication with customers and vendors by email, over the phone and in person,
addressing inquiries, resolving issues, and maintaining positive relationships.
- Built and followed up on contracts, simplifying terms for customers and assisting
financially struggling customers with payment arrangements.
Staff Management:
- Supervision of field staff, ensuring efficient task completion and team cohesion.
- Conduct hiring and termination processes, maintaining a qualified and cohesive team.
Administrative Support:
- Management of the owner's calendar, booking and canceling both personal and
professional events.
- Proofread documents for accuracy and implementation of processes to improve
operational efficiency.
- Overseeing the reporting process for maintenance of company vehicles and approval
of related expenses
ResMedResupply Specialist
Dec. 2016 - Feb. 2020Canada, Halifax
- Managed patient communications related to supplies and therapy schedules,
coordinating with insurance providers.
- Maintained patient account records, meeting consistent statistical goals of 20+ calls
per hour and 28+ sales per day.
- Provided compassionate, confidential patient care, while managing multiple tasks,
including calls, voicemails, and emails.
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