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Work Background
Smurfit WestrockInfrastructure Project Manager
Nov. 2024RemotePosition via Co Valere Consulting Responsibilities: - Project management: PID creation; planning; budget tracking; RAID management; supplier management - Manage both internal and 3rd party matrix resources; coordinate efforts with local and remote teams Project Work (Budget up to £2m): - Following the merger of Smurfit Kappa and Westrock, the new organisation requires a new website: * Discovery and requirements gathering: design; procurement of new hosting solution * Build new CMS and website hosting platform; migrate content and other elements from the existing websites; integrate with all required solutions; configure networks, DNS, SSL; cybersecurity; end to end testing; website launch * Service design; documentation; establish operational support teams; knowledge transfer; handover of solution Additional skills Snapshot: - Azure; PaaS; networks; DNS; SSL; cybersecurity; integration; data migration
Hurtigruten GroupContract Infrastructure Project Manager
Jan. 2024 - Apr. 2024London, England, United KingdomI was based in London and oversaw initiation and start up activities for the project. Responsibilities: - Project management: scope definition; planning; budget tracking; RAID management - Manage both internal and 3rd party matrix resources; coordinate efforts with local and remote teams Project Work (Budget up to £10m): - Demerger of Hurtigruten Norway and Hurtigruten Expeditions requiring duplication of on prem and Azure environments along with M365 migration * Discovery and requirements gathering: on prem, Azure, core infrastructure, application infrastructure, M365, contracts * Designs and implementation planning: on prem, Azure, core infrastructure, application infrastructure, M365 Additional skills Snapshot: - Networks; servers; storage; data centre; Azure; AD; M365; data migration
Department for Environment, Food and Rural AffairsContract Infrastructure Project Manager
Jun. 2022 - Sep. 2023Home basedI worked in the Connectivity Domain, delivering cloud connectivity solutions Responsibilities: - Project management: scope definition; planning; budget tracking; RAID management - Manage both internal and 3rd party matrix resources; coordinate efforts with local and remote teams Project Work (Budget up to £2.1m): - Deliver strategic Apps Transit/Internet Gateways to provide outbound internet access from AWS and Azure * Requirements gathering across multiple stakeholders and technology areas * Procure the new service; to include design, implementation and support; via RFP * Complete all governance stages to gain Business Case and spend approval * Decommission Cisco ASA firewalls by migrating rulesets to other devices before they became EoL Additional skills Snapshot: - Networks; Connectivity; Azure; AWS; Apps Transit Internet Gateway; VPC; AZ; Fortigate; firewalls; RFP; RFI
Condé NastContract Infrastructure Project Manager
Jan. 2022 - Jun. 2022London, England, United KingdomI was responsible for a global Infrastructure Harmonisation project delivering to China, France, Germany, India, Italy, Japan, Mexico, Spain & Taiwan Responsibilities: - Project management: scope definition; planning; budget tracking; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with global, local and remote teams. Project Work (Budgets up to $2m): - Deliver a global project to consolidate and standardise infrastructure in the various markets of the company, to include: * Application, asset, contract & infrastructure discovery; document designs; define migration approach. * Infrastructure deliveries, racking, build & configuration; migration from existing server/storage/virtual platforms to Nutanix; non-functional test execution; transition to support. * Implementation of Veeam for backups using AWS S3 storage for offsite recovery; setup VPCs to connect to AWS. * Migrate file server data to AWS storage gateway. * Introduce/improve build & support processes; service design documentation; patching & maintenance schedules; transition support from local to global teams. Additional skills Snapshot: - Storage; networks; servers; VMWare; HyperV; Nutanix hyperconverged storage, compute and virtualisation; Veeam backups; AWS; S3; storage gateway; VPC; backup & recovery
Theravada InternationalContract Infrastructure Project Manager
Jun. 2021 - Jan. 2022London, England, United KingdomI was responsible for delivery of projects to customers across UK, Ireland and Europe. Responsibilities: - Project management: scope definition; planning; coordinate onsite & remote resources; RAID management - Infrastructure delivery: designs; approval; hardware purchases; implementation and testing; service transition Project Work (Budgets up to £3.5m): - Deliver a Software-defined Wide Area Network (SD-WAN) solution across mainland Europe and the UK * Oversee engagement with delivery partner; manage site surveys; deliver comms cabinet remediation * Requirement gathering; solution design; equipment purchases & shipping to each location; service design * Configure Fortigate firewalls and 4G routers; connect WAN and test connectivity; migration from existing DSL/MPLS to new DIA circuits; sign off by all parties; handover to support * Infrastructure upgrades and new network hardware implementations for King Edward VII’s Hospital, London Additional skills Snapshot: - Fortigate firewalls; SD-WAN; comms cabinets; racking; patching; DIA; 4G routers; storage; networks; servers
BlowFish ITContract Infrastructure Project Manager
Apr. 2020 - May. 2021I was working via a contractor, delivering through a managed service for Aldi, in conjunction with Telefonica. Responsibilities: - Project management: PID creation; planning; budget responsibility; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with global, local and remote teams. Project Work (Budgets up to £5m): - Working in conjunction with Telefonica to upgrade ALDI’s WAN/LAN infrastructure across stores, supplier warehouses, and regional/corporate office location in various EU counties. * Designs; pre-staging of all equipment; packaging & shipping to each location. * Migrating stores: racking equipment; powering on; connect WAN; test connectivity; validation in the Cisco and Meraki portals; migration of non-essential back-office services and unused tills/payment devices; testing sign off; check-out staff moved to the migrated tills; remaining tills migrated and tested; sign off by all parties. * Replacement of Wi-Fi access points, where required: APs switched over one by one; tested; sign off by all parties. * Old hardware was securely disposed of/recycled. Additional skills Snapshot: - 3rd party resource management; network; switches; firewalls; routers; Cisco Meraki AP-33
Mothercare PLCContract Infrastructure Project Manager
Jun. 2019 - Nov. 2019Watford, England, United KingdomI was working as part of the UK IT department. Responsibilities: - Project management: scope definition; planning; coordinate onsite, offshore & remote resources; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with local and remote teams. Project Work (Budgets up to £1.5m): - Network upgrades and AD tidy to support rollout of O365 to UK based employees (approx. 2,600): * Infrastructure delivery: defining requirements; designs; security approval; AD tidy; network and security review; infrastructure build and implementation of new network equipment; testing & sign off. Additional skills Snapshot: - Office 365; Microsoft 365; AD; networks; switches; security; servers
TravellingTravelling
Jul. 2018 - Jun. 2019
The TJX Companies, Inc.Contract Infrastructure Project/Programme Manager
Aug. 2017 - Jun. 2018Watford, United Kingdom; Framingham, MA, USA; Mississauga, Canada.I was based in the European Infrastructure & Operations project management team, managing two local projects as well as a global programme of work. Responsibilities: - Project/programme management: PID creation; planning; budget responsibility; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with global, local and remote teams. Project Work (Budgets up to £300k): - Implement Data Domains for backup and offsite replication from European locations to the UK Disaster Recovery site. - UK colocation Data Centre build, including rack provision, power allocation & network connectivity; application migration planning; planning for physical infrastructure moves; and current DC space and hardware decommission & closure. Programme Work (Budgets up to $27m): - Full DR data centre builds in Europe & North America, with data centre migration; remediation of technology/security gaps; introduce/improve recovery capabilities; introduce/improve recovery documentation and governance. - Infrastructure delivery: requirements; designs; hardware purchases; DR environment build; equipment migration; data migration/replication; platform/application recovery planning and execution; non-functional test execution; DR rehearsals. - Non-technical delivery: business impact analysis; application recovery documentation; test scripts/success criteria. - Oversee delivery of, and manage dependencies with, the EU production DC build and migration taking place in parallel. Additional skills Snapshot: - RFI/RFP; Vendor selection & management; Disaster Recovery; data centre; data centre migration; network; switches; firewalls; Palo Alto; F5; internet edge; DMZ; security; AD; DNS; storage; flash; VMAX AF; UNITY; Isilon: XtremeIO; Data Domain; TSM; VMWare; vCentre; vSphere; SRM; SRDF; Recover Point; replication; Citrix; XenApp 7.5; XenDesktop 7.5; VDI; Mainframe; P Series; Oracle; EXAData; Data Guard; C7000; Synergy; DL360
TravellingTravelling
Nov. 2016 - Mar. 2017
The Royal British LegionVolunteer role: Mass Events Intern
Sep. 2016 - Nov. 2016London, United KingdomA volunteer position supporting the Legion’s mission by providing assistance to the Mass Events Team’s programme of events, helping with event logistics, and supporting crew at events and expos. - Assisting the events team with: - marketing - providing logistical and administrative support - undertaking research to support plans to grow the 2017 events plan
HSBCContract Infrastructure Project Manager
Apr. 2016 - Jul. 2016I was based in the IT Infrastructure Delivery project and portfolio team for Application Development and Maintenance (ADM) and Data Services. Responsibilities: Project management: scope definition; planning; coordinate onsite, offshore & remote resources; RAID management. - Infrastructure delivery: designs; security approval; environment build, including test, production and DR. Project Work (Budgets up to £8.5m): - Infrastructure delivery for the Big Data platform, including core network implementation and server builds. - Migrate 6 e-commerce applications from the French to UK data centres. Additional skills Snapshot: - Storage; networks; servers; Oracle DB; Active Data Guard; SQL; VMWare
ASOS.comContract Infrastructure Project Manager
Apr. 2015 - Mar. 2016London, United KingdomI was based within the Head Office Service Delivery department. Projects use a matrix of resources from both internal teams, managed services and third parties. Projects are managed using an internal methodology based on PRINCE2. Responsibilities: - Project management: scope definition; business case creation; planning; budget management; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with locally and remotely based teams. Project Work (Budgets up to £3m): - Migrate ~250 DBs, with ~75Tb data, from EoL server/SAN hardware to new kit, whilst upgrading from SQL 2008 to 2014. - Uplift the core data centre network from 1 to 10GB; increase internet bandwidth of the DC from 1GB to 2GB. - Implement a 10GB Microsoft ExpressRoute link between the data centre and cloud-based Azure services. - Upgrade servers from Microsoft Server 2003 to 2008 or later. Additional skills Snapshot: - SQL 2008 & 2014; DBs; servers; SAN; high availability; clustering; local storage; networks; firewalls; switches; PCI; security; VMware; SCOM; Cloud; Azure
Avis Budget GroupContract Infrastructure Project Manager
Nov. 2014 - Apr. 2015BracknellI was based within the Head Office IT department, reporting to the infrastructure programme manager. There were 13 dedicated resources assigned to the project including a technical lead, project analyst, remotely based field engineers and offshore support resources; with a matrix of additional resources who can be used to support the project as required. Projects are managed using an internal methodology based on PRINCE2. Responsibilities: - Project management: requirement gathering; planning; budget responsibility; RAID management. - Manage internal, offshore and 3rd party matrix resources; coordinate efforts with locally and remotely based teams. Project Work (Budget of £3.8m): - Rollout of VDI to all corporate rental stations across 11 European countries: * replace computers with thin client terminals and install newer printers with a centrally-managed print solution. * ensure network bandwidth is sufficient at all locations; arrange new installation/upgrades as required. * retrieve and safely dispose of old kit from all upgraded rental stations. Additional skills Snapshot: - Networks; DSL; MPLS; Ethernet; security; servers; VDI; Wyse; Printers
BurberryContract Infrastructure Project Manager
Jul. 2014 - Sep. 2014LondonI was based within the London Head Office IT department, supporting Burberry users across the world. Projects are managed within a matrix environment of geographically disbursed Burberry staff, contract resources and third parties. Responsibilities: - Project management: requirement gathering; planning; ensure completion of the required project stages: design, build, test, deploy; manage risks and issues; adhere to change control processes; manage dependencies and assumptions. Project Work: - Replacement of SAN and physical file servers with locally based StorSimple + Azure Cloud solutions for users to access shared and personal data; includes data migration. - Setting up Windows and Mac build capabilities at a third party data centre to meet business continuity expectations.
McDonald'sContract Infrastructure Project Manager
Jan. 2014 - Jul. 2014LondonI was based within the European IT Restaurant Solutions team managing project activities within a matrix environment of McDonald’s staff, contract resources and third parties, based both on and off site. Projects are complex IT change implementations, managed using an internal methodology based on both PRINCE2 and PMI (PMBoK). Responsibilities: - Design: requirements; pre-requisites; roles & responsibilities; timelines; etc. Per market. - Global Active Directory: network changes; server changes; testing; pilots; live migration & integration of restaurant devices. - RTPaaS RSM (SCCM/SCOM 2012): network changes; testing; pilots; live migration & integration or restaurant devices. - Manage both offsite and third party resources; coordinate efforts with remotely based IT teams within EU markets. - Manage dependency between Global Active Directory/RTPaaS and upgrades of POS software. Project Work: - Rollout of Global AD to all restaurants within 37 markets across Europe, comprising both new implementations and migrations from the existing AD structure. -Rollout of RTPaaS RSM to all restaurants within 37 markets across Europe, comprising migration/integration with the SCCM and SCOM 2012 environment. Achievements: - Streamlined processes allowing 33 out of 37 markets to deliver Global AD at the same time.
Northgate Information SolutionsContract Infrastructure Project Manager
Apr. 2013 - Jul. 2013Reading, United KingdomI worked within a managed service account at Reading Borough Council. I managed project activities within a matrix environment of RBC staff, Northgate resources and third parties, based both on and off site. The projects were managed within a PRINCE2 environment. I was responsible for delivering the project start up / initiation activities for Reading Borough Council’s Windows 7 / Office 2010 upgrade project. This included all activities through to completion of the design, after which the project was handed over to a permanent resource to deliver the remainder of the project. I was also responsible for ensuring that application upgrade projects which the Windows 7 / Office 2010 project had a dependency on were planned to complete at the appropriate time. Various budgets up to £1m. Responsibilities: - Project management: PID creation; scope definition; planning; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts with onsite and offsite teams. - Infrastructure delivery: requirements; designs; upgrade approach; infrastructure build; changes resulting from testing. - Application & Asset discovery: requirements; packaging; application upgrades; testing & sign off; user devices; printers. - Manage dependencies with external application upgrade projects. Project Work (Budgets up to £1m): - Delivery of start-up and initiation activities for the Windows 7/Office 2010 upgrade. Achievements: - Successfully convinced the client to consolidate a number of smaller desktop projects into the Windows 7/Office 2010 upgrade project, thereby saving costs and reducing resource requirements.
John Lewis PartnershipContract Infrastructure Project Manager
Dec. 2011 - Dec. 2012LondonI was responsible for delivery of all infrastructure elements of the Windows 7 upgrade project, as well as the Corporate Head Office pilot deployment of Windows 7. Budget £7m. I managed project activities within a matrix environment of John Lewis partners and third parties, based in multiple locations. The projects were managed within a PRINCE2 environment. The Windows 7 upgrade project was spilt according to the different areas of the business. I was responsible for delivery of two of the sub projects, the Infrastructure project and the Corporate Head Office project, although I was only responsible for delivery of the Corporate Head Office pilot due to the end date of my contract. Responsibilities: - Project management: PID creation; scope definition; planning; budget responsibility; RAID management. - Manage both internal and 3rd party matrix resources; coordinate efforts teams based in multiple locations. - Infrastructure delivery: requirements; designs; upgrade approach; infrastructure build/changes. - Application & Asset discovery: requirements; packaging; application upgrades; testing & sign off; user devices; printers. Project Work (Budgets up to £7m): - Delivery of the Infrastructure project and the Corporate Head Office project (pilot) of the Windows 7/Office 2010 upgrade. Achievements: - Prior to my joining the project, it had taken 9 months for the design to be written; within 6 months I successfully delivered the design and all other remaining deliverables of the infrastructure project.
Marks & Spencer via 2e2Infrastructure Project Manager
Dec. 2009 - Sep. 2011I worked as part of a managed service supporting three programmes of work. 1) Delivery of a new Space, Range & Display solution for Foods products. Two 3rd party applications were hosted by M&S and integrated with each other as well as existing applications. Budget £14m. 2) Delivery of a new Forecasting, Supplier Ordering and Replenishment solution for Foods products. A single 3rd party application was initially hosted by the vendor, before being migrated to the M&S data centre and integrated with existing applications. Budget £20m. 3) Delivery of the HR transformation programme intended to outsource the existing payroll to an externally hosted 3rd party vendor, deliver an online HR portal, an online e-learning/training solution and a new time entry solution for store staff. The new payroll solution had to integrate with all existing HR applications, including PeopleSoft and SAP. Budget £10m. Responsibilities: - Project management: defining scope; planning; budget responsibility; RAID management. - Manage internal, contract and 3rd party matrix resources; based onsite, offsite and offshore. - Environment provision: requirements; designs; capacity planning; build, integration, storage, alerting, code release, data refresh, backup / restore, etc; completion of OAT. - Cutover and go live: planning; successful delivery of go live to plan; transition of the service to support. Project Work (Budgets between £10-£14m): - Delivery of infrastructure needed to integrate 3rd party applications with each other as well as existing distributed and mainframe applications. Decommission of legacy applications and infrastructure. - Outsource the legacy payroll solution to an externally hosted 3rd party solution, and integrate it with all existing HR applications, including PeopleSoft and SAP, as well as 3rd parties including HMRC. Achievements: - Promoted within 9 months, transitioning from supporting senior project managers to managing projects independently.
Dell Perot SystemsPMO Analyst/Project Coordinator
Jan. 2008 - Dec. 2009- Project coordination – weekly reporting and planning, maintain project Dashboards to track cost and schedule, introduce project management standards, create documents, process standardisation, project start up and close down activities. - Project management – implement corporate P3MM SOPs, provide training for tools/processes, progress the project plan, RAIDO management, weekly status reporting. - Resource Management – develop & maintain Resource Planning tool, including information all associates, assignments, and project/account resourcing requirements. Produce reports for current and future resource requirements. Meeting support. - Document/Process Management – ownership, development, maintenance and assurance of document libraries, processes and templates. Management of Continuous Improvement initiative. - Industry Timekeeper – Produce weekly & monthly time entry reports and perform quality assurance of data; set up new codes for time entry and expenses; client billing support; produce utilisation and billability reports. - Change Control Management – maintain Change Control log, processes and templates. Meeting support. - Reporting – customer satisfaction report, quality reviews, holiday and training reports, Project Dashboards. - Other – maintain SharePoint site, on-boarding new starters, maintain central mailbox, cascade account communication, central contact point.
Telegraph Media GroupTraining Administrator/HR PA
May. 2007 - Dec. 2007coordination of training courses and development programmes, producing reports, recording/monitoring training budget, main point of contact for training enquiries.
Haden YoungTemporary Training Department Administrator
Oct. 2006 - May. 2007Watford, United Kingdomcoordinated training courses and inductions, maintained training records, processed department invoices, raised purchase orders/cheques, implemented internal recharges, monitored and recorded department costs
KPMGTemporary Health & Wellbeing Administrator
Aug. 2006 - Sep. 2006Watford, United Kingdommanaged health & wellbeing assessments, processed assessment results, managed training courses, maintained accident/incident database, ordered health & safety literature and equipment, processed invoices
Medtronic Ltd, WatfordTemporary Business Services Administrator
Jul. 2006 - Aug. 2006coordinated training and education courses, patient literature management/ordering, processed sales orders
SFD, WatfordTemporary PA to Managing Director and Key Accounts Team Administrator
May. 2006 - Jul. 2006PA duties, organised attendance of 52 delegates at an overseas conference, organised exhibition stand at Earl's Court, introduced office recycling, managed client orders, raised sales and purchase orders
T-MobileTemporary Recruitment Administrator
Feb. 2006 - Apr. 2006organised candidate interviews, point of contact for recruitment enquiries
McCann EricksonPA/team administrator
Jan. 2006 - Feb. 2006PA duties
Arcadia Group LtdTemporary PA to Retail Sales Director
Jan. 2006 - Jan. 2006London, United KingdomPA duties
Arcadia Group LtdTemporary PA to Director of Information Systems and Training & Development Admin Assistant
Nov. 2005 - Dec. 2005London, United Kingdomprepared training schedules for all new starters, maintained training database, prepared course materials set up IBM Workplace system for training department
Hertsmere Primary Care TrustPA to Directors
Jun. 2004 - Oct. 2005PA duties, audio/copy typing, established/maintained databases, produced flow charts and posters, prepared presentations, helped to arrange the AGM
National Institute for Biological Standards and ControlLaboratory Assistant
Sep. 2002 - Apr. 2003placement as part of sandwich degree course
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