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Network Power<100 people
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👍100%
Sales & BizDev
🐦100%
Design
🧮100%
Education
Geos
🇵🇭50%
Philippines
Work Background
ThinkPlaceResearch Design and Innovation Consultant
Aug. 2021KenyaI have collaborated, managed, and led projects that address complex developmental challenges across sectors, including Maternal Health, Sexual And Reproductive Health And Rights, HIV/AIDS, Gender-Based Violence, Nutrition (MIYCN), Disability, Education, Immunization, Supply Chains, And Migrant And Refugee Welfare. My work is focused on capacity building, behavior change, and designing resilient, inclusive systems. I have been involved in creating impact across various locations in Africa, including Kenya, Ethiopia, Malawi, Tanzania, Uganda, and Somalia, some of which have been in hard-to-reach areas. Through innovative research, co-design, and participatory approaches, I have driven sustainable impact, empowered communities, and fostered equitable solutions that create lasting change in diverse and challenging contexts.
Population CouncilResearch and Project Management Consultant
Jan. 2018 - Mar. 2021KenyaDeveloped and implemented process and program initiatives to ensure alignment with organizational goals and objectives, driving efficient and impactful project execution. Monitored and evaluated project performance by regularly reviewing milestones, deliverables, and budget allocation to ensure adherence to timelines and financial parameters. Conducted in-depth research to gather relevant data, preparing comprehensive reports that informed strategic decision-making and program planning. Provided administrative support, including coordinating project logistics, managing documentation, and facilitating effective communication within project teams. Led cross-functional teams by assigning tasks, monitoring progress, and fostering collaboration to achieve project objectives. Conducted risk assessments and implemented mitigation strategies to minimize project risks and ensure successful outcomes. Managed project budgets by tracking expenses and allocating resources efficiently and effectively. Engaged with stakeholders, maintaining strong relationships with clients, partners, and vendors to facilitate effective communication and align expectations. Coordinated project meetings, workshops, and presentations, promoting collaboration and information sharing among team members. Led project closure activities by conducting evaluations, capturing lessons learned, and preparing final reports to provide valuable insights for future initiatives.
Sideways Tours & Car HireOperations Manager
Mar. 2016 - Dec. 2017Nairobi County, KenyaManaged, coordinated and monitored the operations of various departments within the organization, ensuring seamless workflows and alignment with organizational goals. By leveraging financial data, contributed to profitability improvements and maintained control over operational budgets while devising strategies for the financial well-being of the company. Formulated and enhanced processes and policies, optimizing efficiency. Additionally, led the recruitment and placement of staff, establishing effective organizational structures. Managed customer support and oversaw the planning and execution of sales and marketing activities. Furthermore, played a pivotal role in the development and implementation of strategic and operational plans such as the introduction and rollout of a digital mobile platform to manage client requests and track invoices, ensuring successful execution and continuous improvement of the system and training of staff.
IMA World HealthHuman Resources for Health Consultant
May. 2015 - Oct. 2015Nairobi County, KenyaConducted research to support the strengthening of foundational structures and systems in health facilities. The insights from this research led to the development of robust foundational structures and systems that enable senior hospital managers to engage staff at all levels, fostering a culture of continuous quality improvement. Collaboration with faculty members and program staff drove the creation of evidence-based in-service training programs and initiatives aimed at building management capacity across hospitals. Additionally, understanding local staffing needs through research guided the implementation of sustainable staffing frameworks, ensuring long-term program success.
FHI 360Research Supervisor
Jan. 2015 - Mar. 2015Taita–Taveta, KenyaEnsured adherence to study protocols and regulatory requirements while assisting the Lead Investigator in project implementation planning and coordinating data collector training and participant recruitment. Conducted site visits to monitor study procedures, provided supervision to data collectors, and resolved implementation challenges. Managed over 500 research participant reimbursements, maintained accurate records, and reported research progress. Conducted interviews with health facility supervisors and policy stakeholders to gather critical insights. Reported study progress, activities, and challenges to the Lead Investigator, facilitating informed decision-making, thereby contributing to comprehensive data collection and successful project execution.
Population CouncilResearch Consultant
Jan. 2014 - Dec. 2015Nairobi County, KenyaProvided comprehensive research and technical expertise in managing and coordinating various projects, including SRH, Maternal Health, Adolescent Girls' Health, Financial Literacy, Mental Health, Nutrition, HIV/AIDS, and FGM/C. Successfully led the registration and engagement of over 5,000 research participants while also overseeing the logistical planning for study teams. In collaboration with mentors, community health volunteers (CHVs), and local leaders, facilitated community sensitization and introductory sessions for project immersion into the community. Ensured timely resolution of technical issues and served as the communication liaison, keeping the Principal Investigators informed of program progress. Supervised the adherence to ethical standards in research and other risk mitigation strategies, to ensure the safety of all research participants and project team members.
KOTRAMarket Research Assistant
Jan. 2013 - Dec. 2013Nairobi County, KenyaAs a Market Research Assistant supporting Korean businesses within KOTRA, conducted comprehensive financial and market research to facilitate market entry and business growth for large corporations and SMEs. Assisted the Senior Research Manager in crafting research proposals, conducting in-depth analysis of diverse products, and developing accurate forecasting models. Maintained strong relationships with vendors to gather critical data, performed financial assessments of suppliers and industries in South Korea, and evaluated potential Kenyan suppliers for Korean products. Spearheaded market research efforts to create effective business strategies, enabling Korean companies to successfully penetrate the Kenyan market. Played a pivotal role in organizing international exhibitions, bringing together importers, exporters, and manufacturers to foster collaboration, showcase products, and expand global trade opportunities.
SafaricomCustomer Relations Assistant
Oct. 2008 - Feb. 2012Nairobi County, KenyaSuccessfully delivered quality customer service, ensuring positive experiences and high satisfaction levels. Educated customers on products and services, resolved inquiries and collected feedback to inform service improvements. Collaborated with internal teams to address issues, enhance delivery, and resolve complaints empathetically and efficiently. Contributed to refining customer service processes and participated in training to stay updated on industry trends. Worked closely with cross-functional teams to provide seamless support and fostered positive customer relationships.
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