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Work Background
American ExpressInformation Security Manager
Mar. 2016Phoenix, Arizona AreaSubject matter expert responsible for the design, maintenance, and operations of the various security related tools and applications.
American ExpressSr Cybersecurity Architect
Mar. 2016
Freeport-McMoRan Copper & Gold Inc.Systems Architect - Enterprise Mobility
Oct. 2014 - Mar. 2016Phoenix, Arizona AreaSubject matter expert responsible for enterprise wide strategic planning for mobile platforms, applications and services. Analyze technologies and drive upgrades/changes based on assessments of the organization's current and future mobility technology needs. Develop and socialize the Mobility Strategy with stakeholders from both IT and business organizations. • Responsible for engaging the business, IT (applications & infrastructure) and mobility technology vendor partners; drive the design and implementation of mobility solutions to meet emerging business • Create both short and long-term enterprise mobility roadmaps based on an understanding of the organizational strategic requirements, technology context and business needs • Define and review reports to ensure all services are completely and successfully delivered. Proactively intervene to correct problems when they are encountered. Use metrics to improve processes • Collaborate with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed • Ensure a thorough analysis of service results, and respond to any escalated service delivery issues • Apply in-depth expertise to the organization’s current and future technology needs. Set direction and lead improvements of techniques, methodologies and deliverables
CitrixSr. Consultant, Mobile Solutions
Oct. 2013 - Oct. 2014Phoenix, Arizona AreaPrimarily focused on customer facing professional services engagements requiring integration with XenDesktop, XenApp and/or XenMobile, providing desktop and application virtualization, mobile device management, mobile application management and secure productivity in one comprehensive solution. Leverage skills in the consulting methodology, server-based computing concepts, documentation standards and organization, time management, Citrix products and technologies, software installation, and networking skills on internal Consulting Solutions assignments or client engagements • Participating in a variety of complex Virtualization and Enterprise Mobility Management engagements • Recent projects include XenApp and XenDesktop infrastructure assessments and XenMobile design, upgrade and deployment • Customer engagements cross many verticals including Financial, Health, Government, Energy and Entertainment
EMCSr. Consultant
Jan. 2012 - Oct. 2013Gilbert, AZPlayed a critical role in the successful execution of all consulting engagements including evaluating customers’ strategic business issues, identifying requirements, creating business case justifications, and proposing appropriate enterprise solutions. Knowledgeable of industry best practices in the implementation of complex technical solutions. Supports Business Management and General Delivery on technical consulting needs. Responsible for tasks related to delivery, architecture, and project management. Interacted with strategic customers at Management level and delivers technical development and support when required.
American ExpressLead Technical Architect - Next Generation Technologies
Jul. 2006 - Jan. 2012Phoenix, AZDesigned and implemented information technology system architectures that supported the global business strategy for Messaging and Collaboration. - Worked on developing new Mobile Device Management strategy - Deployment of Mobile Device Management architecture - Development of new Unified Messaging Strategy
RPR WyattSr. Engineer/Pre-Sales Consultant
Feb. 2005 - Jun. 2006Phoenix, AZPrimary duties included providing remote voice and email level 3 technical support for company’s Lotus Notes/Domino software applications, as well as, on-site technical support for IBM Lotus Notes/Domino base product features and Microsoft collaboration tools • Provided pre-sales technical consultation for sales team and assisted with major deal wins • Initiated and managed over 40 collaboration related projects, including system health audits and Sametime and Blackberry installations • Projects included on-site deployment and consulting engagements with Fortune 500 companies located throughout the world
JP Morgan ChaseSystem Management Integration Professional
Oct. 2000 - Feb. 2005Tempe, AZPrimarily responsible for xSeries servers, Wintel operating systems, platform support, software packaging, capacity planning, performance management, security compliance support and database administration. Other major responsibilities encompassed Service Delivery, delivery systems support and included utilizing proven technologies to plan, organize, design, install, operate and maintain systems. • Developed solutions for less complex information systems and resolved technical implementation issues to optimize performance. • Recommended alternative solutions, priorities, systems hardware, design changes and improvements. • Designed and implemented upgrade to global messaging server environment • Lead major off-site migrations as a result of company acquisitions that required messaging migration from Exchange to Notes
IBMLotus Notes Administrator
Jan. 1998 - Dec. 2000Lead Administrator on global team for a JPMorgan Chase. Provided level 3 technical support and was responsible for building and maintaining overall messaging infrastructure. Interacted daily with end-user and site support, which required effective customer service skills in addition to strong technical abilities. • Served as lead technical resource on large scale migration and upgrade activities • Designed, built and integrated collaboration platforms for various business units across the Western US • Developed custom solutions and applications to increase automation and efficiency • Created technical documentation on infrastructure and standards
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