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Work Background
AkkodisSr. Program Manager
Oct. 2024
Sibylline LtdAccount Manager (Embedded at Amazon)
Feb. 2024 - Jul. 2024
The Meridian SchoolSubstitue Teacher
Feb. 2023 - Feb. 2024Substitute taught K-5th grade.
The Mom ProjectManager, Channel Partnerships
Apr. 2022 - Jan. 2023
Robert HalfProgram Director | Apprenticeships & Workforce Innovation
Feb. 2021 - Apr. 2022
Robert HalfNational Director | Strategic Accounts
Mar. 2017 - Apr. 2022
BrandVerityOperations Manager
Aug. 2016 - Mar. 2017
Allegis Group ServicesProgram Coordinator
Dec. 2012 - Jul. 2014on-site at Amazon• Serve as day-to-day point-of-contact for Amazon Assignment Managers and Suppliers
• Partner with assigned departments to provide a high level of customer service while ensuring a clear understanding of individual hiring needs • Manage primary customer support activities including VMS training assistance, troubleshooting and support
• Manage and oversee performance of participating staffing vendors by conducting quarterly business reviews with each vendor • Log all customer reported issues in Salesforce.com and track resolution through to completion, ensuring a high level of detail • Create and maintain various reports for auditing and invoicing purposes
• Ensure compliance with customer procurement policies, guidelines and processes
• Conduct analysis, investigations, and resolve customer’s inquiries as needed
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