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Work Background
LATAM AirlinesCoach de liderazgo - Strategic Partner
Jul. 2025Región Metropolitana de Santiago, ChileI’m part of the Leadership Development & Impact team, accompanying leaders within the Digital & Data VP as a Strategic Leadership Partner. My purpose is to strengthen their development, well-being, and effectiveness by expanding awareness of how they lead and the impact they create on people, teams, and culture. I facilitate processes of organizational listening, on-the-ground observation, and collective reflection that transform leadership experiences into learning and conscious action.
I act as a strategic partner, supporting the development of effective leadership aligned with the digital behaviors and cultural principles driving LATAM’s transformation.
LATAM AirlinesCoach de liderazgo
Jul. 2025Región Metropolitana de Santiago, ChileI’m currently part of a new initiative called Cross Coaching (Leadership & Coaching), a space created to support organizational transformation through leadership development, culture, and well-being. I co-design conscious leadership experiences, integrating neuroscience, psychology, and coaching as key tools for meaningful change. I support leaders in strengthening their leadership capabilities through self-awareness, strategic clarity, and the development of collaborative relationships. I bring an integrated perspective that connects culture, personal branding, and continuous learning, creating spaces where leadership can flourish with authenticity and purpose.
LATAM AirlinesAgile Coach - Digital Professional
Feb. 2023 - Jul. 2025ChileDesigned and implemented Change Management plans within the IT VP, driving strategic alignment to generate business value. • Developed a strategic Investment Portfolio (as part of a Change Management project) that became the main guide for investment decisions in the Flight Operations area, optimizing resources and aligning priorities with organizational objectives. Worked on digital transformation strategies with a focus on a product mindset, fostering agility and improving user experience. Facilitated alignment between strategic objectives and tangible results, adapting processes to the dynamic needs of the business.
Falabella Retail S.AAgile Lead - Líder de Agilidad
Jun. 2022 - Feb. 2023ChileFostered the adoption and consolidation of the DX-Falabella working methodology defined by the Methodology Department, ensuring effective implementation by product teams to maximize value delivery. Designed and implemented “Demoday” as part of a comprehensive change management project, transforming the perception of agile methodology within the organization. Promoted a value-driven product culture, ensuring collaboration and alignment across different areas of the ecosystem. Led the definition of transformation KPIs, establishing key metrics to measure the impact and progress of strategic initiatives, ensuring a results-oriented approach.
Ripley ChileScrum Master Domain Representative
Feb. 2021 - Jun. 2022Represented the Marketplace Domain/Clan/Portfolio, collaborating with six multidisciplinary teams to ensure incremental and continuous value delivery. Managed change by supporting leaders and teams in adopting agile practices, and aligning strategy, operations, and organizational culture. Managed cross-functional risks and optimized the execution of key projects within the organization.
HaulmerScrum Master
Dec. 2020 - Feb. 2021Guided the adoption of agile frameworks, aligning teams and processes toward a more efficient and collaborative model. Designed a new workflow for the organization, establishing a strong foundation for business agility.
Punch ChileScrum Master - Project Manager
Mar. 2019 - Dec. 2020Santiago, Región Metropolitana de Santiago, ChileSupported organizational transformation processes by working with multidisciplinary teams. Managed change through the adoption of agile frameworks, facilitating the transition to new ways of working and promoting a culture of continuous learning and collaboration.
MP SoftHR Manager | Scrum Master
Jun. 2018 - Feb. 2019Santiago, ChileLed the design and implementation of recruitment and selection strategies, ensuring the onboarding of specialized talent for key software development projects. Designed and implemented a comprehensive onboarding process, optimizing the integration of new employees and aligning them with the company’s strategic objectives. Managed training and development programs, supported change within technical teams by implementing agile practices fostering the adoption and strengthening the technical and collaborative skills of teams. Supervised organizational improvement initiatives, aligning HR processes with business needs to maximize productivity and employee satisfaction.
Padbol ChileCoordinador de marketing
Jun. 2017 - May. 2018Las condes, santiago, ChileDesigned and implemented marketing, branding, and advertising strategies, maximizing the impact of the allocated budget. Led creative teams, ensuring the delivery of campaigns aligned with brand objectives.
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