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Work Background
KFC UK & IrelandRegional Operations Manager (Region Coach)
Jun. 2022 - Aug. 2025South Central EnglandSenior Operations Leader delivering brand strategy, optimising operational efficiency & leading organisational change across the South of England. Leading a team of 5 Area’s, 37 stores, 2,000 team achieving annual net sales of £87m serving the Colonel’s secret recipe to over 125k transactions per week
EG GroupArea Coach- Central London & Surrey
Feb. 2019 - Jun. 2022Woking, Surrey, United Kingdom
Pizza Hut Restaurants UKArea Manager
Feb. 2013 - Nov. 2018East M4 corridor and Heathrow surrounding areasResponsible for 10 restaurants: Sales turnover £8.5million. 10 Restaurant Management teams, 300 Team Members. • Lead & develop of up to 10 Restaurant Managers to their fullest potential to deliver Brand strategy. • Drive a ‘people capability first agenda’ to ensure an increase in the bench strength of the area’s people year on year. • A role model coach and demonstrated commitment to drive the company vision through leadership behaviours daily, to deliver a world class organisational culture. • Develop the sales capability of the Area to achieve and exceed the business plan, driving a ‘growth’ mindset in every restaurant. • Strategic planning for the area to deliver the business reimage programme. • Drive continual improvement through KPIs and personal deliverables with each Restaurant Manager. • Build, develop and maintain excellent relationships with team, peers and key Restaurant Support Centre contacts and senior functional leaders. • Ensure restaurants are fully compliant with legislative requirements including Environmental Health, Health and Safety, Employment, Licensing and Trading Standards. • Forecast Sales Lead for the Region. Imparting knowledge, commercial awareness and challenging peers on forecasting accuracy and performance through correct tool use and processes to enhance sales & KPI performance.
Pizza Hut UK & EuropeFood Safety, Health & Safety & Brand Auditor
Oct. 2011 - Feb. 2013Across South of England, Midlands and South WalesAuditing and coaching standards across both restaurant and delivery concepts, influencing, engaging & supporting both equity and franchise owners and teams to deliver to YUM standards across 55 units, quarterly, spanning the South, midlands and South Wales.
Pizza Hut Restaurants UKSenior Restaurant General Manager
Aug. 2010 - Oct. 2011Staines
Pizza Hut Restaurants UKRestaurant General Manager
Aug. 2007 - Aug. 2010Bracknell
Pizza Hut Restaurants UKRestaurant General Manager
Aug. 2004 - Aug. 2007Maidenhead
Pizza Hut Restaurants UKTeam Member to Deputy Manager
Aug. 1999 - Aug. 2004Reading, United Kingdom
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