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Work Background
FreelancerHigh Ticket Closer
Jan. 2025Sydney, New South Wales, AustraliaMastery of CIA-level interrogation techniques grounded in cutting-edge neuroscience, ensuring powerful and effective communication strategies.
FreelancerHigh Ticket Appointment Setter
Oct. 2024Skilled in lead generation and client engagement.
Alphacrucis University CollegeLMS Administrator
Aug. 2024 - Mar. 2025Parramatta, New South Wales, Australia
Paul D WordsmithEntrepreneur: Email Artisan
Mar. 2024Sydney, New South Wales, Australia👻 Ghostwriter: I transform your expertise into compelling content, including educational email courses that build authority and grow your business. 🛠️ Full Stack Email Marketing: Complete email strategy management from content creation to technical implementation for maximum impact. 💥 Email Copywriting: High-converting copy that speaks directly to your audience, drives engagement, and inspires action. 🚀 Deliverability Optimisation: Strategic implementation ensuring your emails reach inboxes, not spam folders, with proven deliverability techniques. 🔄 Email Automations & Sequences: Automated workflows that work 24/7 - onboarding clients, nurturing leads, and re-engaging subscribers. 🎯 Campaign Strategy: Comprehensive email campaigns designed and executed to align with your goals and deliver measurable results. ❄️ Cold Email Campaigns: Compelling outreach that generates leads and opens doors while maintaining high deliverability standards. 🔍 Audience Segmentation: Personalised content for different segments, making emails more relevant and impactful for each unique audience. 🧪 A/B Testing: Data-driven optimisation of subject lines, content, and calls-to-action for continuously improving performance. 📊 Performance Analysis: Deep-dive analytics identifying what works and what needs refinement for maximum campaign effectiveness. 💡 Strategic Consultation: Expert guidance through email marketing best practices, crafting intelligent plans that resonate and drive growth.
Alphacrucis University CollegeIT Support Analyst (LMS Administrator)
Jan. 2023 - Jan. 2024Parramatta, New South Wales, AustraliaTechnical Owner of Moodle The current primary focus of this role is the AC Learning Management System (currently Moodle), and associated systems (currently including TurnItIn, Echo360, and Intercom), with shared responsibility for the AC Integration solution (Jitterbit) that integrates Moodle with the AC Student Management System (Quercus). Over time there may be opportunity to extend the scope of the role to other key AC platforms. • AC LMS environment design, development, management and technical ownership.
• Proactive improvement of LMS usability, efficiency and performance, including regular health checks.
• Systems integration, including continuous improvement.
• Contribution to the management of other key AC solutions, in a collegiate fashion with other AC IT Application Support Analysts.
• Moodle upgrade management (typically one major upgrade p.a.).
• Extensive interaction with the business owners of and key stakeholders in Moodle (Digital & Online Learning, the Academic community, Student Services).
• Frequent interaction with all other key stakeholders and users of the Student Management System will be involved – primarily staff, although some student contact will be involved.
Australian Institute of ManagementSenior Projects Officer - Digital Learning (Casual)
Jan. 2023 - Mar. 2023Sydney, New South Wales, Australia• Ensure all aspects of course set up are completed efficiently and effectively to enable excellent student experiences.
• Webinars set up (Zoom links etc), links monitored and fast efficient trouble shooting if there are issues.
• The Digital platform and improvements remain contemporary and current.
• Innovation is imbedded in aspects of digital courses.
• Ensure textbooks are maintained and are current and that all linking to units works efficiently.
Australian Institute of ManagementSenior Projects Officer - Digital Learning
Aug. 2022 - Jan. 2023Sydney, New South Wales, Australia• Supervise and manage the content quality while ensuring optimum student engagement and satisfaction of the ABS virtual learning space.
• Provide leadership in course learning design and implement online learning tools that enhances the utilisation of ABS learning management systems.
• Lead the creation of induction videos and material for new staff and students.
• Provide training workshops and the LMS for staff.
• Ensure the contemporary use of technology to deliver quality learning and teaching.
• Recommend and pilot new eTools and platform.
• Manage the support and training programs that develop academic staff and student experience in the delivery of quality academic programs in ABS virtual learning space.
• Help with creating new videos and other interactive teaching elements.
• Monitor academic staff and student activity on the learning management systems to ensure active engagement in the ABS virtual learning space.
• Provide specialist advice to ensure that academic activities are conducted effectively and efficiently by Academic staff in the ABS virtual learning space.
• Encourage and support academic staff to undertake professional development that informs integration of technology in their learning and teaching.
• Ensure all aspects of course set up are completed efficiently and effectively to enable excellent student experiences.
• Webinars set up (Zoom links etc), links monitored and fast efficient trouble shooting if there are issues.
• The Digital platform and improvements remain contemporary and current.
• Innovation is imbedded in aspects of digital courses.
• Ensure textbooks are maintained and are current and that all linking to units works efficiently.
• Monitor the current Teaching and Learning Plan to enact identified key priority items related to various academic operational areas in ABS virtual learning space.
• Undertake regular audit on the ABS learning management systems and other learning platforms.
AETS (Australian Employment and Training Solutions)Learning Management System Administrator
May. 2022 - Jul. 2022Chatswood, New South Wales, Australia• Preparing the course set-up on LMS (aNewSpring and Canvas) including placing online content (resources) into LMS, managing the upload of new resources onto LMS, add/upload and edit learning content to the LMS provided by the Instructional design team.
• Testing and troubleshooting the integration with the Student Management System (JR Plus) and the LMS.
• Troubleshoot and resolve LMS issues raised by trainers, staff, and students.
• Develop and maintain organisational policy and procedures for the LMS.
• Coordinate the operation, maintenance, usage, reporting, analysis, and administration of the LMS.
• Facilitate learning and support for the LMS application.
Educate and consult with stakeholders on LMS features and functionality; update and maintain standard work and serve as LMS subject matter expert.
• Perform rigorous testing of enhancements and new functionalities to the LMS.
• Develop and provide reports on student engagement and course progress using LMS reporting capabilities.
Managing third party relationships and keeping abreast of changes to supplier software.
• Support and maintain peripheral learning technology i.e., Zoom account management including user management, global account settings and troubleshooting.
• Training internal staff (Academic and trainers) on updates/changes to LMS and our system processes.
• Other reasonable responsibilities and duties as determined by Management from time to time.
Horizon ChurchTeams and Operations Pastor
Jan. 2022 - Apr. 2022Sutherland, New South Wales, AustraliaOperations
Manage service & supply contracts (Lifts, waste disposal, maintenance, internet, security, fire) including monitoring service delivery & regular review.
Manage HZ Sydney facilities including carpark hire, campus property leases, general upkeep, & maintenance schedule.
Administrate WHS compliance (including Covid safe practices) within HZ including required forms (Risk assessments).
Manage reception (via interns & volunteer team) in receiving phone calls, voicemail, handling mail, stock, & office supplies, & security of the front face of the church.
Oversee the development & implementation of Sunday reception teams including the team process for responding to inquiries, Sunday administration needs, money handling.
Manage the HZ database Elvanto. Oversee the Host Team leader at each Sydney Campus to ensure that teams are delivering a safe, efficient, and detailed experience in services.
Manage minor facility projects (Upgrade & repairs).
Oversee church wide administration systems (Brushfire) relating to events (Service registrations, QR code check in, Conference registrations)
Keep accurate & up to date operations records (AFSS).
Manage the Operations & facilities budgets.
Prepare & distribute monthly Operations Leaders Roster. Volunteers
Maintain & improve the approval & induction process for HZ volunteers including maintaining records of compulsory volunteer training & compliance (WWCC).
Develop & improve the user experience that prospective volunteers encounter to add strength to HZ volunteer culture.
Liaise with Department Heads to stimulate constant volunteer recruitment, induction & positive volunteer team culture which supports the expansion of HZ.
Initiate events & initiatives that value volunteer team members, create cultural cohesion within teams & create an attractional culture around volunteering at HZ. St Andrews Campus
Assist the Campus Pastor of HZ SA in building volunteer teams with a view to growth & expansion in Sydney’s Southwest.
Assemblies of GodOrdained Minister (OMC)
Dec. 2021Sydney, New South Wales, Australia
Alphacrucis University CollegeChurch Partnerships Administrator
Jan. 2021 - Jan. 2022Sydney, New South Wales, AustraliaThe Church Partnerships Administrator is responsible to work with Local Church Colleges (LCCs) and church partners on the day to day management of courses (VET and HE) being delivered through our online portal or for VET partner churches face to face delivery. Key responsibilities (but not limited to):
• Providing assistance to the Director in managing Partners & LCCs.
• Providing excellent customer services to churches and AC students through timely and accurate response to all queries from liaisons and facilitators.
• Adhere to an internal quality management system for delivery of programs for LCCs and partner churches. • Working with relevant Program Directors re: delivery of awards to Partners & LCCs.
• Ensuring course offerings and resources in the relevant programs are available for Partners & LCCs such as online content, calendars, timetables, in consultation with Program Directors.
• Assisting the Director to ensure continued compliance with relevant government standards.
• Participating in the various organisational committees as required.
• Ability to represent AC at pastors conferences, regional meetings and individual churches as required.
• Working on user account creations in Moodle, giving user access to courses and grouping them according to their LCCs, training the Liaisons via zoom.
• Creating databases in Sales Force and working on integrating that data with Moodle.
• Other duties as requested by the Director of Church Partnerships.
Australian College Of Christian StudiesDean Of Students
Jul. 2020 - Dec. 2020Burwood, New South Wales, AustraliaDean of Students
• Student recruitment: Interviews, follow-up, applications and enrolments.
• Provide student support.
• Manage student pastoral care.
• Coordinate college graduation (with Dean of Studies).
• Serve as a liaison between college administration and students.
• Provide general assistance to students who have concerns and/or questions.
• Formulation and review of policies directly related to students.
• Attending meetings of the Academic Board. Registrar
• Oversee student enrolments, registration and record management (Paradigm Education Management System).
• Monitor student academic progress.
• Monitoring at-risk students (with Dean of Academics).
• Fee-Help submissions and Electronic Commonwealth Assistance Form (eCAF).
• Government reporting (HEPCAT / HEIMS / TCSI).
• International student administration, visa processes (PRISMS) and ESOS standards.
• Attend Sydney College of Divinity (SCD) registrar meetings.
• Review relevant policies and procedures.
• Manage new enquiries using the CRM (ZOHO). Instructional Designer
• Develop instructional design material to aid online learning.
• I handled all the technicalities of Moodle LMS. E.g., Creating and editing user accounts, enrolling students and faculty, exporting grades, duplicating courses and course backups.
• The ongoing development of courses and subjects within the college’s field of education to ensure the course offering and subjects meet the needs of the college stakeholders.
• Developing, writing, supervising the preparation of subject materials for new courses, subjects or expanded subjects.
Australian College Of Christian StudiesMinistry Lecturer
Mar. 2020 - Jul. 2020Burwood, New South Wales, AustraliaKey Responsibilities:
. Teaching, including lecturing, tutoring and marking/student assessment in both vocational and higher education courses.
. Provide pastoral care to students.
. Develop instructional design material to aid online learning.
• I handled all the technicalities of Moodle LMS. E.g., Creating and editing user accounts, enrolling students and faculty, exporting grades, duplicating courses and course backups.
. The ongoing development of courses and subjects within the college’s field of education to ensure the course offering and subjects meet the needs of the college stakeholders.
. Developing, writing, supervising the preparation of subject materials for new courses, subjects or expanded subjects.
. Under the direction of the Dean of Studies, assist with the preparation of relevant sections of Registration and Accreditation applications and ancillary documents for submission to TEQSA (Tertiary Education Quality Standards Agency) and ASQA (Australian Quality Skills Authority.
Assemblies of GodOrdained Minister
May. 2013 - Jan. 2020Singapore
Assemblies of GodLicensed Minister
Apr. 2009 - May. 2013Singapore
Assemblies of GodMinister
Apr. 2006
Assemblies of GodExhorter
Apr. 2006 - May. 2009Singapore
FreelanceTrainer and Consultant: Worship Music and Theology
Jan. 2000Sydney, New South Wales, Australia
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