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Work Background
lululemonSales Manager MOA
Sep. 2021 - Apr. 2022Minnesota, United StatesSet branch sales goals & lead 150 member team to success
Primary Sales contact for commercial and DTC contacts
One on one growth meetings with team members quarterly
Quarterly reports to corporate with presentation
Guest Relations resolutions with unhappy guests while MOD
Weekly reports on coworkers sales progress to corporate
This position was terminated nationally due to elimination on the
position
Bio-TechneDigital Marketing Specialist
May. 2021 - Nov. 2022Minneapolis, Minnesota, United States• Meet with Digital Marketing, Customer Experience & Campaign Mgmt Teams to understand social, campaign & web design best practices and how customer personas drive that strategy
• Interview team members from across our diagnostics businesses to understand the diagnostic market segments, customer types and product lines
• Determine additional VOC (Voice of Customer) needs. Partner with Product Mgmt & Marketing to determine best approach to obtain data (direct customer interviews, customer questionnaires through sales/customer service, leveraging existing data sources)
• Develop customer personas based on interviews & VOC including: Customer goals, frustrations, values, product lines of interest, preferred channels (social, third parties, etc). Modify existing persona templates as needed to work for the diagnostics business.
• Develop insights into customer behavior that can help inform campaign, brand, website and social media strategy
Albin Homes & Albin LandscapesBusiness Operations Manager (PT to FT )
Jan. 2020 - Apr. 2025Minnesota, United StatesHire, Manage, and develop employees based on a growth mindset
Identify bottle necks, ensure efficient workflow and operations,
implement growth strategies of system and processes
Make sure business complies with local laws, standards, and
exceeds employees expectations
Propose and execute business development intiatives includiing
investments & acquisitions
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