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Work Background
HUMANE SOCIETY OF NAPA COUNTYBoard Member
Jan. 2023Napa, California, United States
The Culinary Institute of AmericaContractor
May. 2022Napa, California, United States
AeroContractor
Apr. 2022California, United States
Atelier CrennCo-Founder/Co-Owner/Managing Partner
Jun. 2009 - Jan. 2017San Francisco, California, United StatesCo-founded and managed the three-Michelin-starred San Francisco restaurant that generated multimillion dollars in F&B revenue with a 48-person staff. Authored and implemented strategic planning and pinpointed and reported KPIs. Raised capital and wrote quarterly investor reports. Coordinated demolition and build-out, hired the design team, sourced equipment, established the wine library by partnering with a sommelier, crafted the menu, and identified and launched operational and cost efficiencies and revenue scaling opportunities. Governing hospitality operations for the 36-seat restaurant: hired, onboarded, scheduled, coached, retained, disciplined, and terminated staff, fostering a cohesive culture. Directed HR and payroll operations; cash flow, accounting, AP/AR, P&L management, and forecasting using Sage Accounting; vendor relations; inventory control; and contract negotiations. Prepared and rolled out luxury policies and procedures, SOPs, and service standards. Developed position-specific HR manuals and a training program, delivering and evaluating front of house, wine, MICROS, and Aloha POS training. Received and tracked reservations utilizing Tock or Open Table, analyzing customer data for marketing purposes. Collaborated with advertising consultants to pinpoint and execute the marketing strategy.
The Getty Conservation InstituteSenior Project Manager
Jan. 2002 - Jan. 2004Los Angeles, California, United StatesLed international projects and produced and managed budgets exceeding $1M. Drafted and negotiated contracts in French and Italian with international cultural institutions and vendors as a liaison to archaeologists, Getty Trust management, and legal. Oversaw international travel and budgets in concert with the onsite travel agency. Planned, designed, and implemented three local and international conferences and tours. Supervised the activities of three interns on a weekly basis.
Ted Astorian & AssociatesOwner & Managing Partner
Jan. 1998San Francisco, California, United StatesLeads business operations for a property management company that owns, maintains, and rents several commercial, residential, and mixed use properties in San Francisco. Directs accounting, financial reporting, and the P&L; lease negotiations and administration; and tenant relationships. Oversees municipal ordinance and COVID-19 adherence and insurance. Created marketing strategies to generate new tenants by forging relationships with real estate brokers. Gives presentations to prospective commercial tenants. Sold a commercial property, negotiating the price and terms and communicating with the buyer and lender throughout the escrow process. Operates Closvalmi Wines and vineyard with 4.5 acres of Cabernet Franc, Cabernet Sauvignon, and Pinot vines, producing 800 cases annually. Participates in vintage selection for blending.
Mutual Film CompanyInternational Servicing & Marketing Manager
Jan. 1997 - Jan. 1998Los Angeles, California, United StatesInitiated licensing and acquisition sales agreements with international distributors in conjunction with the VP of Finance and VP of Legal Affairs for a film production company that released Primary Colors, Saving Private Ryan, A Simple Plan, and The Jackal. Prepared and administered a multimillion dollar budget. Serving as a liaison for major American studios and international distributors, founded the Servicing Department to furnish film and marketing materials, digital masters, and opening title reels. Negotiated contracts with film processing laboratories, ensuring timely distributor delivery. Planned and launched the company’s AFM (American Film Market), Cannes, London, Venice, and Berlin film festival showings. Orchestrated logistics including press conferences, press junkets, and dinners; executive travel; media releases; office space rental; and meeting scheduling. Governed star contracts including appearances and travel requirements. Offered distributors confidential schedules of celebrities attending international premieres.
LionsgateJunior Salesperson/Executive Assistant to VP of International Distribution/Intern
Jan. 1996 - Jan. 1997Los Angeles, California, United StatesManaged accounts in Thailand, Lebanon, Indonesia, and Vietnam as a Junior Salesperson. Serving as an Executive Assistant to a high-profile executive: maintained his calendar, arranging meetings; prepared correspondence and expense reports; sent out marketing emails and promotional film reels; and updated internal and outside producers and distributors. Leveraged multilingual abilities to facilitate communication and contract negotiations with international distributors. Drafted international sales agreements, coordinating executive and legal review, corrections, and amendments; and followed up with licensees. Scouted international festivals for Trimark film submission and arranged entry for MIFFED, AFM, the Cannes Film Festival, and London film markets as the international festival liaison. Prospected and developed new accounts for film distribution in Eastern Europe, the Middle East, India, Pakistan, Thailand, Taiwan, and the Philippines.
Air FrancePassenger Service Manager
Jan. 1993 - Jan. 1996Los Angeles, California, United StatesCreated a collaborative work environment and ensured top caliber or luxury service operational standards for commercial, private charter, and Concorde flights respectively. Implemented policies and procedures and SOPs in accordance with corporate and regulatory requirements and enhanced passenger departure and arrival processes. Hired, educated, coached, and directed a globally dispersed staff of 65, creating a collaborative work environment. Designed, launched, and gave onboarding, HR, ticketing, check-in, boarding, document verification, Amadeus sales software, and management training, evaluating each class. Maintained a list of job openings, apprising employees. Shared HR information concerning employee benefits and privileges. Investigated and rapidly resolved passenger concerns and complaints including those received from celebrities and dignitaries. Handled passenger flight interruptions and emergency situations.
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