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Work Background
iFoodProduc Manager
Feb. 2022-Owned product strategy, roadmap, and OKRs for logistics and internal platform products supporting large-scale operations.
-Delivered features that decrease driver unavailability by up to 10% in one month, directly improving operational efficiency and fulfillment rates.
-Led the consolidation of real-time fleet monitoring into a single platform, enabling proactive operational actions and reducing support volume.
-Automated the billing and charging workflow, eliminating manual processes, reducing legal and churn risk, and ensuring end-to-end accuracy. In 3 months, we processed over 1 million reais in automated chargings.
-Built dashboards and anomaly alerts to surface issues early, preventing incidents and accelerating decision-making across operations teams.
-Led discovery initiatives with operations, engineering, and business stakeholders, translating insights into clear, prioritized product bets.
-Helped transform a technically driven team into a product-led squad, shifting focus from output to measurable business outcomes.
-Contributed to the launch and evolution of a new business vertical, balancing strategic direction with hands-on execution.
-Applied AI solutions to scale processes, reduce manual effort, and increase operational efficiency.
iFoodProduct Manager
Feb. 2022- Trabalhar em conjunto com o Product Design e Tech Manager durante todas as etapas do desenvolvimento de produtos, desde a ideação, discovery e delivery;
- Refinar as demandas de produtos por meio da coleta de requisitos, revisão de especificações, detalhamento da experiência do usuário e elaboração de documentação;
- Supervisionar e testar as demandas em andamento, garantindo que a equipe de desenvolvimento esteja cumprindo com as necessidades do projeto e promovendo transparência entre as partes envolvidas;
- Organizar e priorizar o backlog dos projetos, realizando trade-offs;
- Comunicar internamente as mudanças e implementações;
- Acompanhar métricas, análise de dados e construção de dashboards de monitoramento;
- Autonomia, comunicação, criatividade, organização e cooperação;
- Jira, Metodologias Ágeis, Kanban;
- Coordenar cerimônias (facilito as Retrospectivas mais divertidas do mundo :) ).
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