Four Points by SheratonFront Desk Representative
Jan. 2023 - Dec. 2024Check guests in and out efficiently, handling reservations, room assignments, and issuing keys. Provide information about hotel facilities, local attractions, transportation, and dining. Answer phone calls and emails, respond to inquiries, and take reservations. Update guest records, process registrations, and maintain accurate logs (check-ins, check-outs, room status). Prepare bills, handle cash, credit card transactions, and process payments.