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Work Background
Director of Operations & Administration
The Prepared PerformerDirector of Operations & Administration
Jul. 2023Anaheim, California, United StatesI ensure the smooth and efficient operation of The Prepared Performer. Overseeing all administrative tasks, streamlining internal processes, and managing daily operations to support the team and clients. From organizing systems to keeping everything running seamlessly, as the backbone of operations, making sure everything stays on track.
Audacious Life Strategist and Coach
Self-employedAudacious Life Strategist and Coach
Nov. 2021 - Jul. 2023I'm a life coach and strategist helping people declutter their lives and achieve their goals. With a passion for helping others reduce the overwhelm and clutter in their everyday lives, so they can start making their dreams a reality. A savvy problem solver and a wealth of knowledge when it comes to efficiency and organization. My unique approach to coaching is both down-to-earth and inspiring, and clients appreciate my no-nonsense style. If you're looking to get your life in order, I'm the coach for you!
Independent LuLaRoe Fashion Consultant
LuLaRoeIndependent LuLaRoe Fashion Consultant
Apr. 2016 - Dec. 2021Haymarket, VABeautiful, confident, comfortable; what every woman should feel when they get dressed every single day. I bring my passion for helping others to the fashion arena by helping women find comfortable, fashionable clothing that flatters their body size and unique style.
Laboratory Coordinator
Howard Hughes Medical InstituteLaboratory Coordinator
Sep. 2015 - Mar. 2018• Independently handle all day-to-day operational and administrative tasks for four lab heads and their research staff and multiple visitor and interdisciplinary projects, supporting approximately 35 people. • Coordinate multi-day candidate visits, including booking travel and accommodations, arranging talks, scheduling 10-20 interviews and completing expense reports for travel reimbursements. • Manage lab procurement to include contacting vendors to obtain quotes and check on lead time of orders, purchase/receive all items and track purchases to ensure order arrival and accuracy. • Manage calendars for laboratory heads. • Arrange travel for laboratory heads and lab members. • Provide coverage for lab coordinators during absences and job vacancies. • Interact with managers/directors and staff of other departments including IT, Facilities, Admin & Finance, Purchasing, HR, Security, EH&S, ID&F, Vivarium, Science & Training, Tech Transfer, and General Accounting, ensuring all action items are completed.
Assistant Store Manager
Things RememberedAssistant Store Manager
Jun. 2015 - Dec. 2015Sterling, Virginia• Assist the Store Manager in achieving sales and other financial targets. Must be able to analyze and understand financial goals/reports and track both individual and store results. • Assist the Store Manager with interviewing, hiring, and training employees according to company guidelines • Supervision of employees engaged in sales work, production, taking inventory and reconciling cash and sales receipts. • Demonstrates success in selling. Uses selling techniques such as add-on sales and describing engraving information to customers to enhance salesmanship and reach store and individual sales goals. This requires constant standing and walking to work with customers and show them merchandise. • Is proficient in the basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance. This requires constant standing at the register and equipment as well as occasional squatting and kneeling. Ensure teammates are properly trained in these duties. • Participate in store activities of stocking, processing incoming and outgoing merchandise shipments in a timely manner. • Plans/prepares work schedules, managing to required payroll hours. • Responsible for motivating/managing staff to ensure store is in legal compliance, and that employee relations issues are handling appropriately in the absence of the SM. • Coordination of sales promotions/merchandise displays. Maintains a clean, visually appealing store to company guidelines. This requires frequent walking, standing, squatting, kneeling, lifting and carrying, and working with arms overhead to prepare displays. • Creates a store environment that ensures great customer services. Resolves all customer complaints. • Responsible for physical security of the store and off-site storage locations including locks, shipments and cash. • Responsible for daily balancing of cash, nightly bank deposits and ensuring staff is in compliance.
Leasing Consultant
The Point at Bull RunLeasing Consultant
Mar. 2013 - Jun. 2015Manassas, VAAs Leasing Consultant, I provide “best in class” customer service to all prospective residents throughout their apartment search − Demonstrate a positive attitude, serving as ambassador of Apartment Community − Project a professional image and demeanor while exercising integrity and empowerment − Maintain a professional atmosphere within the sales center − Stocked the hospitality stations to allow for prospect/resident needs − Generate qualified leads using available marketing avenues − Establish a rapport with customers that exhibits a desire to assist them in their search for a new apartment home, developing trust, and confidence in the relationship − Demonstrate the features and benefits of the communities within the property based on the customer’s needs and desires − Support prospects in making a decision to lease by reinforcing their likes and ultimately closing the sale − Continue contact with the prospect throughout the full cycle of their apartment search with followups after tours, etc. − Ensure data collection and data quality are achieved with each prospect − Processing applications, writing lease agreements, and resident communications − Fielding maintenance requests and complaints from residents and responding with the appropriate sense of urgency − Organizing resident events for our community ABOUT THE POINT AT BULL RUN You know how you like to live. Comfortably. In style. Surrounded by amenities and close to work and play. At The Point at Bull Run, you'll find an apartment with it all, from numerous ways to unwind to a location that's close to every place you want to be. Walk out your door and meander across the wooded, park-like community for a dip in the Jr. Olympic-sized pool or a game on the community tennis court. Or, unwind in your comfortable home with beautiful, contemporary stylings. When you're ready to head out to the greater Manassas area, you'll love being within walking distance to shopping and dining and just minutes from I-66.
Service Network Intern
CARFAXService Network Intern
Sep. 2012 - Feb. 2013Centreville, VA− Planned activities, booth prizes, restaurants for team dinners and vendor meetings, tours and excursions − Prepared Marketing and Sales collateral such as informational binders for conferences and tradeshows − Compiled itemized expense reports for managers and other team members − Directly interfaced with the finance department − Used Concur software to research flight and hotel options and prepare expense reports − Updated metrics for sales team daily, reporting directly to management
Event Coordinator
Stephanie Young EventsEvent Coordinator
Jan. 2011 - Oct. 2023Manassas, VA− Assisting brides with budgeting, seating charts, and vendor selection − Serving as liaison between clients and vendors − Providing additional services as needed such as florist, emcee, valet, etc. − Planning and executing weddings for parties of up to 200 guests, many of them taking place simultaneously − Creating timelines for each wedding to include instructions for each vendor, wedding party member, and my assistants as well as rain plans for outdoor events − Directing vendors, wedding party, and family on the day of event
Service Manager
Chipotle Mexican GrillService Manager
May. 2008 - Apr. 2010Springfield, MO and Falls Church, VAAs Service Manager, I was responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. − Scheduled and coordinated promotional events with businesses and colleges − Completed weekly crew schedules and inventory − Conducted interviews of prospective employees and assisted in training and development of all employees − Developed and cross-trained all front of house Crew − Assisted with Crew performance reviews and the resolution of performance issues − Maintained a clean, organized line with properly functioning line equipment − Regularly evaluated what other tasks need to be completed, and assist others with those tasks − Ensured great tasting, high quality food is served − Resolved food quality issues immediately − Managed food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policies and procedures − Resolved customer incidents and working to ensure positive customer experiences − Managed crew breaks, shift changes, shift meetings, and line schedules − Assisted with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork − Oversaw office equipment and making sure office supplies are ordered as necessary − Ensured the proper quantity of supplies are available as needed − Ensured the line and reach-in cooler are organized and clean − Managed daily and weekly cleaning of the line, dining room, restrooms, and patio − Assisted with the execution of marketing promotions
Owner's Assistant
Bows and Beaus GiftsOwner's Assistant
Dec. 2005 - Aug. 2012Chantilly, VAAs Owner's Assistant, I provided support with all day-to-day office needs undertaking a proactive approach to developing a systematic function with all projects. − Implement processes and procedures to achieve high-level efficiencies − Received, prioritized, fulfilled, and handled order shipping logistics − Followed up for customer satisfaction and continual improvement of our processes − Developed and maintained customer and business relationships through email communications − Build collaborative relationships with internal and external groups − Managed various projects to enhance productivity and well being of all members of staff − Answer phone for Owner, take detailed messages, screen calls and re-direct callers as needed − General administrative duties, including but not limited to, filing; order office supplies; arrange for messengers, lunches, etc.

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