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Work Background
Pacific Northwest National LaboratoryHead of External Communications
Jan. 2024
Amazon Web Services (AWS)Head of WW GTM Customer Communications
Jan. 2022 - Dec. 2024Greater Seattle Area
Amazon Web Services (AWS)VP, Worldwide Go-To-Market
Jan. 2021 - Dec. 2024Greater Seattle Area• Drove global engagement strategies supporting AWS business goals, responsible for $281M in revenue through one-on-one customer engagements, worldwide
• Led change communication during major organizational shifts, maintaining stakeholder engagement and business objective alignment across international markets
• Coordinated complex messaging across multiple communication channels for diverse audiences in high-pressure, rapidly evolving environment
• Applied data analytics to track communication impact and refined approaches to improve messaging effectiveness and program outcomes
SlalomDirector, Global Public Relations
Jan. 2021 - Dec. 2022Greater Seattle Area
MicrosoftChief of Staff and Head of Communications
Jan. 2015 - Dec. 2021Greater Seattle Area• Led the incubation of a successful talent training program, growing from a single location to more than 15 across the nation and graduating over 3,000 within a five-year time period, helping to solve the industry-wide problem with lack of software engineers
• Presented business development and sales and marketing strategies for Office 365 and Azure divisions, coordinating cross-functional teams across development, operations, finance, legal, and marketing
• Advised VP-level executives as trusted communications counsel, developing strategic messaging and serving as spokesperson for high-stakes presentations such as Congressional testimonies and direct liaison with the Second Lady's Office of the White House
• Directed organizational change communications during rapid growth, overseeing talent acquisition communications that resulted in 500+ professional hires in first year
• Planned and executed events and speaking engagements, managing executive thought leadership, executive visibility campaigns and employee engagement programs with senior leaders from Google, Meta, and AWS
• Established crisis communication procedures for critical technology incidents, ensuring business continuity and clear employee updates during one of the biggest launch of Windows 10
• Created content strategies and editorial calendars, coordinating messaging across internal and external stakeholder groups including a PR agency with a staff of three
MicrosoftChief of Staff | Head of Communications | Executive Communications
Jan. 2015 - Dec. 2021Greater Seattle Area
Ingram MicroDirector, Corporate Communications | CEO's Spokesperson | Crisis Communications
Jan. 2013 - Dec. 2015Irvine, California, United States• Advised CEO as trusted communications counsel and led all C-suite media relations and interviews
• Directed B2B communication strategy during global rebranding, coordinating cross-functional teams and overseeing external agency partnerships while earning media placement in trades
• Improved employer branding by 25% year-over-year through strategic internal and external communications with measurable business impact
• Developed stakeholder relationships across organizational levels, securing high-profile media coverage and thought leadership opportunities
• Established crisis management procedures ensuring clear employee communication and business continuity during market challenges
Ingram MicroHead of External Corporate Communications | CEO's Spokesperson | Crisis Communications
Jan. 2013 - Dec. 2015Irvine, California, United States
Azusa Pacific UniversityAdjunct Professor of Public Relations
Jan. 2013 - Dec. 2015Greater Los Angeles Area
Azusa Pacific UniversityProfessor of Public Relations, Communications and Persuasion
Jan. 2012 - Dec. 2015Greater Los Angeles Area
Southern California EdisonNews Bureau Director
Jan. 2012 - Dec. 2013Greater Los Angeles Area• Oversaw comprehensive communication strategy including internal channels and stakeholder engagement across diverse audience groups throughout Southern California
• Managed crisis communications during major infrastructure events including power outages and natural disasters, ensuring clear employee and customer updates such as Hurricane Sandy
• Launched digital-first communication approach that increased internal reach and engagement by 33% year-over-year with sustained growth
• Led multilingual communication strategy across seven languages, successfully communicating complex information to diverse employee populations
• Coordinated cross-functional teams while maintaining consistency across all communication channels and stakeholder groups
Southern California EdisonSenior Media Relations Manager | Crisis Communications Lead
Jan. 2012 - Dec. 2013Greater Los Angeles Area
think BHAGExecutive Development Advisor
Aug. 2010Redmond, Washington, United StatesWhat is think BHAG? Through think BHAG LLC, I curate confidential, non-competitive advisory groups for CEOs and business owners. These forums offer leaders a space to tackle their toughest issues, gain clarity from peer perspective, and stay accountable to the goals that matter most. think BHAG operates as a boutique consultancy, working only with select CEOs and business leaders who seek a personalized advisory service and are ready to roll up their sleeves. Dun & Bradstreet study shows that members grow their business 2.2X faster than non-members, and since 2020 have increased revenue by 4.6% while non-member businesses has shrunk by 4.7%. If you're interested in learning more about how we can roll up our sleeves together, let's chat for a 5-minute call to learn more.
BRTRC Federal SolutionsDirector, Strategic Communications
Jan. 2010 - Dec. 2012Washington D.C. Metro Area• Drove 15% net revenue growth through strategic communication programs and enhanced stakeholder engagement
• Counseled senior military and civilian executives as trusted communications advisor, managing sensitive stakeholder relationships
• Led cross-functional teams using project management approach, ensuring timely delivery of high-impact communication projects
• Tracked engagement effectiveness with target audiences through strategic messaging and relationship management
US Marine CorpsInternational Strategic Communications Instructor, Guatemala
Jul. 2009 - Aug. 2009Guatemala
The Defense Information SchoolLead Communications Instructor and Curriculum Developer
Jan. 2008 - Jun. 2010Fort George G. Meade, Maryland, United States
US Marine CorpsCommunications And Public Relations Director, Central Command
May. 2007 - Dec. 2007Tampa/St. Petersburg, Florida Area
The Defense Information SchoolCommanding Officer, Marine Detachment DINFOS
Feb. 2007 - Jan. 2009
Defense Information SchoolCommanding Officer, Marine Detachment DINFOS
Feb. 2007 - Jan. 2009
US Marine CorpsPublic Affairs Director, Shinkiari Pakistan
Oct. 2005 - Mar. 2006Shinkiari, Pakistan
US Marine CorpsNewsroom Director, Okinawa Japan
Mar. 2005 - Feb. 2007
US Marine CorpsPublic Affairs Director, Sri Lanka
Dec. 2004 - Feb. 2005Sri Lanka
US Marine CorpsCommunity Outreach Officer, Marine Bases Japan
May. 2004 - Dec. 2004Camp Kinser, Okinawa Japan
US Marine CorpsMedia Relations Commander, Kuwait / Iraq
Nov. 2002 - Jul. 2003● Commanding Officer for 357th Mobile Public Affairs Detachment (MPAD), leading, organizing and supervising 43 US Army Soldiers (reserve journalists, photographers, and broadcasters from Knoxville, TN) from Kuwait City to Baghdad during Operation Iraqi Freedom
● Communications Liaision between combat units advancing on Baghdad with headquarters Coalition Forces Land Component Command (CFLCC) back in Camp Doha, Kuwait, providing intelligence and daily situation reports
● Provided Subject Matter Experts (SMEs) for live Pentagon Press Briefings while providing b-roll and written updates to provide to members of the media
FEMAMedia Relations, FEMA
Jan. 1994 - Mar. 1994Northridge, CA Earthquake
US Marine CorpsMarine Corps Public Affairs Officer
Jan. 1990 - Dec. 2010Global● Communications Leader across the globe, managing strategic communications, public relations, and government relations leading to critical press coverage with top-tier media outlets
● Media Relations Officer, managing press releases, talking points, press conferences, and on-the-record media interviews to increase public awareness of Marine Corps activities
● Developed and managed training programs for the US and foreign military branches
● Directly managed and led Learning & Development for 1,000 student Marines and hundreds of coalition forces in Korea, Japan, Guam, and Central America
● Managed, as editor in chief, two weekly newspapers in Virginia and one in Japan Leading a team of a few dozen journalists, editors, and photographers
● Managed and implemented the Department of Defense Media Embed Program for Operation Iraqi Freedom managing nearly 700 journalists from around the world in coordination with the Secretary of Defense
● Successfully managed all Pentagon Press Briefings with subject matter experts in Iraq during combat operations leading to enhanced and positive coverage by CNN, FOX, BBC, NHK, SBS, and many other outlets around the world
● Worked with Tom Brokaw, Oliver North, Peter Jennings, Robin Roberts, Geraldo Rivera, and many others, developing my interpersonal skills with top-tier journalists from around the world
● Led and managed multiple humanitarian crises from the Northridge earthquakes in 1995 to the Kashmiri earthquakes in 2005; and combat operations in Iraq, during which essential communications with members of the media were vital to mission success, transparency, and administration goals
think BHAG
Redmond, Washington, United States
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