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Work Background
DocuSignPrincipal Onboarding Consultant
Sep. 2018Seattle, WashingtonHelping customers embrace Intelligent Agreement Management by guiding their implementation of all the applications their business needs to create agreements, obtain electronic signatures, and manage those Agreements to stay on top of future business.
eXp Realty, LLCTransaction Team Director
Feb. 2017 - Aug. 2018Bellingham, Washington AreaResponsible for team of transaction specialists located across the country tasked with supporting agent success through the processing of 17,000+ pending real estate transactions and payment of commissions to agents in Virtual real estate brokerage; collaborating with support departments as Project Manager for transaction projects; creation and implementation of new systems and processes to handle increasing volumes.
PJ Shaw Consulting LLCOwner-Business Consultant
Nov. 2014Pacific NW - Washington, Oregon, IdahoWe provide solutions for real estate and other small business owners. Many small businesses have the same needs as larger companies without the expertise or resources to meet those needs. At PJ Shaw Consulting LLC, we help businesses determine solutions but we don't stop there, we provide the resources to implement the solution as well. We can provide assistance by conducting an Operational Review to help you achieve your goals. We can also assist with the selling or purchasing of a company, implementing new technology solutions, enhancing your business presence on the internet, and office moves and build outs. We also provide virtual assistant services to real estate brokers/agents. Our CRM, Listing Coordination. and Transaction Coordination services allow real estate professionals to spend more time with their clients resulting in more listings and sales..
John L. Scott Inc.Vice President Residential Operations
Aug. 2002 - Oct. 2014Bellevue, WAResponsible for overseeing the daily operations of 33 real estate offices in Idaho, Oregon, and Washington including facilities, staffing, events, and IT support. Developed, implemented and managed consistent, high-level services provided to approximately 2,600 brokers across all offices. Created and managed multi-million dollar budgets for profitability. Provided planning and project management for various company projects, including opening new offices, office remodels, and moving office locations. Key player in successful acquisitions of other brokerages, including evaluation of existing company operations and leadership of transition teams. Accomplishments: Successful acquisition/transition of 12 companies and retained over 95% of the acquired brokers; developed, hired and trained for staffing positions covering multiple locations for improved efficiencies; created project templates for and managed new office tenant improvements and office remodels; successfully managed a 2-year project to transition company website (including all agent web pages) and intranet platforms
A.C.T.S Inc.Vice President
Sep. 1997 - Oct. 2002Grants Pass, OregonProvided technology consulting services to the real estate industry. Analyzed brokerage needs and developed solutions. Accomplishments: Developed effective, attractive websites for local real estate companies; wrote a custom software application for commission calculations for real estate client
Hawkins-Poe Inc/Coldwell Banker Hawkins-PoeProcessing Dept. Coordinator/Computer Systems Administrator
Sep. 1986 - Sep. 1997Tacoma, WAManaged all technology, data and transaction operations for a 100+ agent company that eventually joined the Coldwell Banker franchise network and more than doubled in size. Accomplishments: Transitioned staff and offices to Coldwell Banker franchise; successfully transitioned company from mainframe to PC network environment; created and implemented database programs for company advertising, contact management, and referral tracking
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